Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond.
Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like General Mills, Guardian, Bain, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.
We are looking for a Product Designer II to join the Customer Experience team, who will build new experiences to drive broader adoption with members and business customers. You will help our customers improve the overall health, well-being and satisfaction of their employees and dependents, prevent burnout, increase productivity, reduce sick absenteeism, and attract and compete for top talent. And we will demonstrate clear, world-class ROI to customers. The candidate will directly impact revenue and customer satisfaction. You will join a blossoming cross-functional Product team, focused on and measured by outcomes, and empowered to drive KPIs and business results. We have a broad range of design skills on the team and we pride ourselves on a strong culture of experimentation, creativity, and accountability. The challenges on this team should get you excited about uncovering opportunities to address member needs while ensuring Spring Health as a business continues to be healthy and growing.
What you'll be doing:
Discover
Design
Communication
Collaborate
Overall
Impact
Design: Expertise with Figma and prototyping. Genuine interest in building accessible and inclusive products. Capable of conducting user research to validate hypotheses and make thoughtful decisions, visual design work, and copywriting. A portfolio of strong mobile design, visual design, interaction design, and product design work. You can generate numerous potential solutions to a problem. More importantly, you can screen out bad ideas and identify good ones. In our design environment, a designer needs the ability to brainstorm without ego attachment to any particular idea.
Collaborative: Effectively collaborate and communicate cross-functionally to gain an understanding of the key problems to focus on and solve them.
User-oriented: You are curious about how other people work, live, and think. You will enjoy meeting the users of our products and thinking about design by visualizing yourself as one who will use it.
Systems Oriented: You can understand systems and processes in software and the real world. You will be required to digest and understand the many complex factors of the mental health industry, from social norms to the highly regulatory environment. You can successfully navigate those factors as you create design solutions.
Analytical: You're an analytical, metrics-driven thinker who is deeply empathetic and leads with a user-centered approach.
Communicator: You possess strong communication skills for articulating, discussing, and advocating design decisions.
Executor: You have successfully shipped consumer experiences in business-to-business products that have driven high user satisfaction and engagement.
Growth Mindset: A willingness to fail and learn. An earnest, mature, and ego-free attitude that welcomes candid feedback. You're not satisfied with the status quo and always think of ways to improve. You are comfortable working in a space where problems and solutions are not well defined. You can cope with change, shift gears comfortably, and decide and act without the total picture.
Above all, you are empathetic, generous, and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make.
The team
You will be surrounded by many talented, inspiring people everyday. You will be part of an amazing, skilled, and supportive product and engineering team. You will work in close collaboration with product, data science, research, strategy, and others to build experiences for people.
The target salary range for this position is $120,000 - $150,250, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values
What to expect working here:
And…
Focus on total health including:
Supporting you and your family:
Supporting you financially through:
Creating a culture you can thrive in:
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Spring Health is a well-established provider of mental healthcare solutions, catering specifically to employers and health plans. They are recognized for their effective support and commitment to enhancing the well-being of employees.
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