Product Designer - job 1 of 3

Founded in 2017, Phantom Auto is a company capable of remotely monitoring, guiding, and driving vehicles from thousands of miles away. Our technology is like Zoom for the physical world, and our customers are bestowing that same remote work privilege on their employees that formerly had to be physically inside vehicles to operate them.

W e are an energetic and passionate team on a mission to build the future of remote operations.

At Phantom, every day is a unique adventure as we work with the world’s leading automation companies. Because we work with global customers, we have the unique opportunity to work with many incredible vehicles and use cases.

As a Product Designer, you will join a small, fast-moving team working to create an astonishing user experience and user interface for the company’s remote driving application (native). In this role, you'll work closely with our Product, Customer Success, Remote Operators, Sales, and Engineering teams to ensure that remote operators are able to safely and effectively control various types of vehicles. This is an important Product hire as Design critically impacts operator training time and efficiency. Improving both metrics helps Phantom scale by making our operators into super users.

What will you do:

• Collaborate with product managers, engineers, and cross-functional stakeholders to define requirements, and provide creative, thoughtful design solutions for remote driving
• Translate abstract concepts into simple and elegant designs expressed in high-quality sketches, diagrams, rapid prototypes, and final design executions ready for engineering implementation
• Co-define our product roadmap and business strategy and create concept designs that make strategy concrete
• Be responsible for creating a safe, intuitive, and cohesive look and feel, as well as a smooth overall remote driving user experience
• Lead user research and usability sessions with customers and operators to explore workflows, uncover needs, and refine product design and direction
• Create and maintain Phantom Auto's modern design system that codifies best practices and supports all its product needs
  

Who you are:

• 5+ years of professional experience designing products with complex interactions
• You have a portfolio of past work including concepts, ideation, flows, and completed designs and final deliverables that demonstrate clear design thinking and craftsmanship
• You have experience in simultaneously managing multiple creative projects from start to finish, ensuring timely and impactful outcomes
• You like meeting people from all types of backgrounds and can build strong relationships with counterparts across the company
• You feel comfortable rolling up your sleeves to rapidly prototype (we currently use Figma, but are open to alternate software) as well as clearly communicating ideas to leadership while partnering at all stages of the process from planning to results
• You can tell when you’ve hit on the right amount of process and structure without it feeling stifling or unnecessary
• Be passionate about resolving user pain points through great design
• Any experience working with development teams across time zones is preferred
• Any experience in gaming; or applications with human computer interactions is preferred
• Hybrid role (3 days in office in South San Francisco)

Benefits:

• Be part of an early start-up that's backed by industry-leading venture capitalists
• Competitive compensation package with early-stage equity at a high-growth startup
• Exceptional benefits: Employer-provided Medical, Dental, and Vision Insurance (medical 99% covered)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-term / long term disability and life insurance
• Unlimited PTO
• 401K Retirement Plan
• Paid Holidays
• Healthy Work / Life Balance
• Company-sponsored events
• Pet-friendly workplace
• Free weekday lunches
• Employee Referral Program
• Cool colleagues
• Incredible career growth potential
  

A Final Note

You do not need to match every listed expectation to apply for this position. Here at Phantom Auto, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skillsets.