Product Manager

Hardware Product Manager

Needham, MA

POSITION OVERVIEW
Are you a creative self-starter with the ability to thrive in a dynamic team environment? Want to make an immediate impact on the exciting and rapidly evolving Internet of Things space? As a Hardware Product Management for Alarm.com subsidiary Building36, you'll have the chance to develop innovative solutions for our partners and more than 8 million subscribers worldwide.

Very few companies give you the opportunity to work across such a broad range of technologies, and as a member of the Building36 team you'll work with new hardware products in the energy, HVAC, and water management space. You'll also work with industry-leading hardware partners to expand our ecosystem and help support our hardware engineering team. On top of that, Alarm.com offers a friendly culture with smart and productive co-workers who are committed to delivering an outstanding customer experience.

RESPONSIBILITIES

Your job responsibilities will include:

• Becoming the product expert and liaison for your area of expertise by using and testing the product.
• Communicate with members from each department to assess goals, priorities, incentives, and strategy.
• Facilitate Agile sprint planning and regular meetings with Engineering to plan and execute work on existing projects.
• A detailed understanding of how our home automation functionality works from low-level firmware operation, hardware industrial design, component analysis, and interaction with the software team.
• Ensuring that revenue and customer satisfaction goals are met for your projects
• Working with engineering, support, sales and high-profile partners to resolve product issues.
• Planning the go-to-market strategy for new products – Collaborating with engineering, sales, supply chain and other teams, educating stakeholders, and delivering product presentations.
• Conducting market research – Gathering feedback from customers and analyzing the market landscape.
• Championing enhancements to existing products.
• Test new features and fixes alongside Engineering to better understand the scope and limitations, as well gain an understanding of the development tools involved.
• Working with external hardware partners to source the highest quality solutions for our platform.
• Coordinate with our industry partners to help direct design decisions to improve the product offering Building36 brings to the professional services channel.
• Compile and provide release packages and Engineering Change Orders to manufacturing partners.
• Look for patent opportunities to protect the intellectual property created across projects.
• Contribute to internal and external knowledge bases around hardware specifications and customer FAQs.

REQUIREMENTS

• B.S. or B.A. from a competitive school with strong academic performance, ME or EE degree preferred
• 0-3 years of relevant experience, including internships
• Strong quantitative, analytical and critical thinking abilities
• Strong organizational skills and attention to detail
• Excellent written and oral communication skills
• Ability to work on multiple projects simultaneously in a fast-paced environment
• Passion for consumer technology and interest in developing a deep understanding of complex products and technologies
• Strong computer skills (e.g. Excel, Word, PowerPoint)
• General knowledge of basic engineering principles

COMPANY BENEFITS

Building36 offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.

Alarm.com/Building36 is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

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