L&D Facilitator

The Company:

When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all.

With over 70,000 professionals part of our communities and a never-ending supply of content, courses, events, and memberships, we are a key part of all our members' growth. We pride ourselves on being the high-level learning partners of some of the world's largest and most influential companies.

Our commitment to creating market-leading bespoke content ensures that we deliver exceptional learning experiences tailored to meet the unique needs of our clients. Join us and be a part of an organisation that is shaping the future of professional development and community engagement.

The Role
At The Alliance, we create market-leading, accredited courses for our entire portfolio of communities and we want to continue offering exceptional L&D experiences. 

We are looking for a Course Manager/L&D Facilitator to join our team and take charge of our bespoke learning journeys for enterprise clients. This role requires a dynamic individual who can work closely with account managers, facilitate workshops, and manage high-profile client relationships to deliver exceptional learning experiences.

Key Responsibilities:

• Client Learning Journey Management: Understand enterprise clients' requirements and work closely with the Account Manager to define and plan bespoke learning journeys and opportunities.

• Workshop Management & Facilitation: Oversee and facilitate a portfolio of workshops - for internal products or enterprise clients

• Stakeholder Communication: Speak directly with high-profile clients and stakeholders, guiding the full conversation to meet their needs.

• EIR Recruitment and Guidance: Recruit, vet, and train external Experts in Residence (EIRs) to match the business client needs and ensure the required level of teaching.

• Network Building: Create and maintain a network of instructor EIRs, collaborating to ensure the delivery of top-tier educational content.

Requirements:

If the below sounds like you - we’d love to hear from you:

• Experienced and Knowledgeable: You have a solid enterprise learning and development background, with experience in managing and facilitating corporate educational programs.

• Client-Focused: You understand enterprise client needs and can tailor learning journeys to meet those requirements.

• Communication & Collaboration: Confidence to communicate with, senior-level leaders, and build and maintain long-lasting, strategic relationships. Ability to work cross-functionally

• Project Management: Strong skills with the ability to manage multiple projects simultaneously.

• Great research skills with the ability to grasp complex topics  and spot business trends across multiple markets

• Analytical Skills: Ability to analyse program performance data and implement improvements.

Location: this can can be either fully remote within the UK or hybrid (our office is in London)

Compensation: Base Salary £32,000

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Core Benefits:

• Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday

• Private Medical & Dental Insurance

• Life Insurance: (4 x salary)

• Early bird or night owl? Our flexible hours policy allows you to structure your work for when you're most productive

• Perks-at-work discounts

• Extensive tech gear kit

Wellbeing Benefits:

• On-demand therapy, coaching & mental fitness via Oliva

• Heavily subsidised gym membership via Gympass

• Cycle to work & Workplace Nursery schemes

• Flexible benefits via the thanksBen platform (Allowance is to spend on anything that makes you happy. £600 annually in year 1 - scaling year on year up to £1,980+)

• Learning & Development: Personal L&D budget (£500 annually in year 1 - scaling year on year up to £3000+)

• Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities

Community and Inclusion
We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day.
If you’re worried you don’t quite hit all the requirements we’ve listed, don’t let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you’d be a great fit then we’d love to hear from you.
We are The Alliance - in more ways than one.