Product Requirements Analyst - Broadband Operations

National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member/Owners who are primarily utility and telecommunications cooperatives and companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering, and operations, as well as many other leading-edge IT solutions.

Position Overview:

NISC is looking for a Broadband Operations Product Requirements Analyst. This role is expected to collaborate with software developers/engineers, system engineers, quality engineers, and product managers to translate business requirements into technical requirements. You will be responsible for planning and directing the analysis, design, development, and implementation of NISC's iVUE software applications. Applicants with knowledge or experience working with Broadband Operations systems including outage systems, provisioning, asset management, and/or ticket management solutions are strongly preferred.

Essential Duties:

• Elicit, research, and validate complex level product and/or project requirements.
• Manage ownership of project use cases and requirements.
• Lead stakeholder interviews, document analysis, surveys, site visits, and scenarios.
• Provide direction and leadership on requirements to internal stakeholders.
• Coordinate and manage work with SME's in the software development life cycle.
• Participate in the ongoing support and improvement of NISC's software development lifecycle.
• Champion requirements best practices and processes across the company.
• Commitment to NISC's Statement of Shared Values.
• Other duties as assigned.

Knowledge, Skills & Abilities Preferred:

• 5+ years of related experience preferred. Moderate to Advanced-level knowledge or experience in the Broadband industry strongly preferred.
• Superior research, critical thinking and problem-solving skills with a strong attention to detail.
• Superior ability to demonstrate initiative and accountability.
• Superior verbal and written communication skills.
• Advanced level knowledge of requirements best practices.
• Advanced knowledge level of business-related software applications and services.
• Excellent communication etiquette and an ability to communicate effectively with Member/Customers.
• Working level knowledge of project management processes and theories.
• Working level knowledge of end-to-end software development lifecycles.
• Ability to communicate technical information to both technical and non-technical audiences.
• Ability to travel as often as necessary to meet the goals and objectives of the position.
• Excellent ability to mentor others.

Education Preferred:

• Bachelor's Degree in a business-related field or equivalent experience.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.