Product Sustaining Engineer - Intern

Location: Melbourne, United States of America

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.

Product Sustaining Engineer - Internship

Position Summary

This is an onsite position located in Melbourne, FL.

Thales is looking for a Product Sustaining Engineer, Intern who will become the subject matter expert, driving the analysis and resolution of Hardware reliability, HW performance and HW obsolescence issues for the assigned LRU(s) (Line Replaceable Units). This position has full responsibility and accountability of the assigned LRUs from the end of development to end of life cycle, including but not limited to the LRUs’ performances, LRU cost of maintenance/repair and obsolescence Customer by Customer & World Wide averages.

In this position, you will work with test set team on the definition of a new test (HW and SW) for the units that are repeaters. The new test is then to be validated in Melbourne, Florida, lab. Finally, the new test is to be deployed in Orlando, Florida, repair station.

Key Areas of Responsibility

Issue Investigation of assigned LRUs

• Based on the analysis of repeated incidents, he/she categorizes and opens the associated problems, implements the means of identification of the root cause, then proposes solutions for their definitive elimination.
• Prioritizes and Triages Reported Systemic issues.
• Owns and maintains an accurate list of all in-service issues and actions with detailed description and investigation status.
• Responsible to analyze, investigate and mitigate LRU/SRU performance issues based on developed KPIs generically and customer by customer.
• Conducts and documents detailed failure analysis of electronic and electro-mechanical assemblies of Thales LRUs/SRUs and of third party LRUs.
• Supports product testing, training, troubleshooting, and repairs at contract manufacturer and repair stations.
• Supports and assist system/software level troubleshooting during product deployment and in-service operations.

Solution development for assigned LRUs

• Definition of a new test (HW and SW) to detect the failures that are currently not detected.
• Validate in Melbourne, Florida, lab the efficiency of the new test.
• Deploy in Orlando, Florida, repair station.

Documentation for assigned LRUs

• Provide a report that indicate the problem statement, the solution design details and deployment results.

Communication

• Participates to the Product Sustaining weekly meetings.
• Presents ideas effectively to internal personnel.
• Can internally justify or explain the rationale for a process or technical change.

Minimum Requirements

• Pursuing a Bachelor’s Degree in Electrical Engineering, or related discipline.
• Proven ability to comprehend functional operation, analyze problems using logical deduction and empirical evaluations and identify root cause and corrective actions.
• Have the ability to work effectively in a cross-functional team to drive solutions.
• Ability to prepare detailed reports and presentations to communicate technical information to stakeholders.
• Ability to multi-task and self-prioritize across a variety of contemporaneous tasks.
• Proficient in the use of standard Lab test instrumentation (e.g. Oscilloscopes, Signal/Function Generators, Power Meters etc).
• Have experience driving RCCA, identifying/assessing risk and generating multi-discipline risk mitigation plans.
• Be proficient using a computer, Microsoft Office Suite and other office equipment.
• Have excellent interpersonal written and oral communication skills.
• Have Basic comprehension of statistical principles.
• Strong work ethic and drive to succeed with a strong sense of accountability and integrity.
• Ability to work in a fast paced, autonomously driven, and demanding atmosphere.

Preferred Qualifications

• Have the ability to analyze HW system architecture with particular focus on integration concerns, product life cycle, EOL, obsolescence and sustainability.

Physical Environment/Demands

Physical Effort :

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently. (Light)

Work Environment:

• Normal office environment and air-conditioned electronic lab.
• Require access to production area, R&D lab. Small weight might be carried, up to 10lbs.
• Secondary work environments may include occasional access to aircraft hangars or warehouse facilities.

Special Position Requirements

Schedule: Core business hour Monday to Friday. Hybrid remote work with a minimum of 2 days in the office may be possible and need to be agreed with manager

Travel: Require travel up to 10%

#LI-Onsite

#LI-AR1

This position will require successfully completing a post-offer background check. Qualified candidates with (a) criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.