Program Analyst (FT)

• Collaborate with operations and program staff and vendors to develop, document, and implement improved efficiencies.
• Provide support to IT efforts to develop requirements for additional system functionality.
• Assist management in developing performance metrics.
• Identify trends, atypical situations, or other issues that may require special consideration or
• procedures.
• Manage multiple conflicting priorities while supporting the various process owners
• Ensure the adherence to federal regulations for payments of specific program components, including program rules, eligibility designations, and FCC orders.
• Conduct audit research.
• Assist Senior Manager(s), Director(s), and others in various projects, as needed
• Other specific duties as assigned

• Three (3) to Four (4) years of working of professional directly related experience
• Experience working in the telecommunications industry, performing audit response functions and/or leveraging financial systems.
• Proactive and highly organized, with strong attention to detail and follow through with the ability to handle multiple, complex tasks and establish priorities.
• Capacity to work independently without significant guidance and be able to exercise good
• judgment, taking the initiative when necessary.
• Excellent analytical and proven problem-solving skills

The USF + USAC + FCC As an independent not-for-profit designated by the FCC, USAC administers the Universal Service Fund (USF). The USF is almost $10 billion and is available annually thanks to the companies and institutions that make universal service possible. USF Programs With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places where broadband and connectivity needs are critical. These programs serve people in rural, underserved, and difficult-to-reach areas. E-Rate Keeping students and library patrons connected to broadband services. Rural Health Care (RHC) Supporting healthcare facilities in bringing medical care to rural areas. Lifeline Lowering the monthly cost of phone or internet service High Cost Expanding voice and broadband networks in underserved areas. Service Providers Telecommunications companies support our mission in two critical ways: contributing money to the Universal Service Fund and participating in the USF and Congressional Response Programs. Learn more about both service provider roles. Congressional Response Programs In response to the COVID-19 pandemic, Congress created multiple programs to help people stay connected during and beyond this disruptive period. The FCC designated USAC to administer these programs and funds.