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Job details

Program Coordinator

Brief Summary of Job Duties

Facilitating transfer students’ initial and continuous enrollment and registration success, providing comprehensive customer service to students on all transitional matters, and delivering in-person and virtual services.
Duties & Responsibilities

Duties include providing an engaging on-boarding experience and comprehensive services for transfer students during their time at Morgan State.
The position works collaboratively with other offices on campus to provide seamless transfer services.
The Program Coordinator reports to the Senior Program Coordinator, Transfer Student Programming.
Support and work closely with the Senior Program Coordinator and Transfer Advisor about academic requirements and selection of courses;
disseminate information on institutional policies and procedures;
Plan and implement comprehensive support services for transfer students by providing information to students regarding
student support services, college policies, program procedures, and guidelines.
Develop and implement strategic initiatives to minimize “transfer shock."
Develop partnerships and maintain relationships with regional community colleges and universities.
Partner with other Enrollment Management and university departments to develop and maintain transfer services, event programming, and resources.
Collaborate with academic units to ensure accurate information is available to students.
Serve on University committees and participate in new transfer student advisement initiatives.

Requested Minimum Qualifications

Educational Requirements

BA/BS degree from an accredited higher education institution.

Knowledge, Skills and Abilities
Strategic thinking with the ability to identify and solve problems and deal with multiple projects simultaneously.

Flexibility to deal with changing department needs.

Strong interpersonal skills and the ability to work effectively with a broader range of constituents.

Prior advising and transfer experience required

Attends state, regional, or national professional development opportunities on a limited basis.

Experience building programs and student relationships critical to this role

Excellent communication, interpersonal, and organizational skills

Ability to work in a fast-paced and dynamic environment

Strong problem-solving skills and attention to detail

Ellucian Banner Student Information System (SIS) or Student Information System, College Source Transfer Evaluation System (TES®), Maryland ARTSYS articulation system, or other computerized student information system.

Cloud-Based Document Management System ( e.g., Ellucian Banner Document Management), Google Suites Platform, Email Management System (or Customer Relationship Management-CRM), Smartsheet, EAB, etc.)

Other Preferences for Consideration

Posting Detail Information

Posting Number

ST00994

Number of Vacancies

Job Open Date

07/20/2023

Application Review Date

Job Close Date

08/20/2023

Special Instructions to Applicant

Please enter two professional reference in the References page of the application.