Job details

Program Officer (Francophone Portfolio)

Overview:

The Program Officer will act as the lead contact for assigned program area and will work in close collaboration with the Country Offices to provide specialized support and guidance for the duration of the program lifecycle. This positions will support Francophone Countries.

In partnership with members of the Program and Country Teams, the Program Officer will develop and deliver program solutions to further enhance effectiveness of the program and the delivery of services within the established scope, budget and timelines for the supported area. This position is accountable for ensuring that strong program management methodology, practices and tools are being applied. Supports budget in the assigned region and for the country supported.

This position will proactively identify opportunities to implement quality improvement and assurance initiatives in the assigned program area. Additionally, this position will support countries in New Program Development (NPD) initiatives.

Responsibilities:

Leads & Proposals

Provides specialized advice and support pertinent to generation of leads for New Program Development (NPD) opportunities in Countries supported
Serves as Program Lead for proposals of moderate-to-high complexity, integrating broader knowledge of the organization and overarching strategies where applicable
Writes budget inputs, budget reviews, workplan matrixes and project management narrative sections used to inform and influence the development and design of moderate-to-highly complex proposals and overall development management
Partners with Program Manager(s) and NPD liaisons to support highly complex proposal development
Supports Country Directors and other stakeholders within Country Office(s) on leads development i.e. meetings with donors, initiating relationships between Country Director(s) and NPD liaisons, Support NPD Country plans, drafting concept notes
Fosters country relationships and customer service with country teams to identify and support needs

Start-Up Activities

Acts as a partner and provides specialized support to Country Office(s) in the development of high-quality workplans and project charters in alignment with program strategy and scope
Facilitates project management training and In-Country start-up workshops
May partner with members of the management/senior management team(s) to establish working parameters and guidelines
Initiates start-up activities and after action reviews
Analyzes the feasibility and potential impact of new initiatives, process improvements, solutions.

Implementation & Control Activities

Independently conducts meaningful review and analyses used to inform the development of solutions and enhancements to program delivery
Interprets and advises teams on the effective application of program management practices and methodologies, ensuring compliance with Jhpiego’s internal Project Management curricula requirements (PM@Jhpiego)
Manages and monitors program management standards for assigned program
Identifies programmatic issues, concerns and gaps of high concern or impact to the delivery of services; initiates investigations / problem resolution within defined parameters and escalates as needed
Monitors and assesses service, productivity and efficiency levels within assigned program(s) and escalates any technical, project management, financial and/or compliance concerns as needed
Solves complex problems requiring specialized advice and guidance, including consultation with multiple stakeholders i.e. workplans, budgets
Ensures the timely and quality delivery of workplans and progress reports to appropriate stakeholders
Participates in cross-functional / organizational initiatives as a subject matter expert helping to identify risk and provide guidance for complex situations
Facilitates routine monthly operations meetings, drawing attention to any current problems/concerns requiring attention or resolution
Ensures knowledge management is maintained for all projects
Contributes to reports for the Leadership Team with highlights / updates on programming within the assigned area.

Close-Out Activities

Manages close out process according to internal processes and donor guidelines
Conducts After Action Reviews for closed out projects
Ensures quality final report is delivered

Supervision

Ensures employees are knowledgeable and assume the responsibility to minimize and mitigate activities of risk to the program and organization
Provides coaching, guidance and mentorship to direct report(s) where needed
Sets targets and objectives for assigned area and delivers results
Grows team expertise to align with program and organizational direction while continually looking for ways to provide / enhance the value delivered
Leads a high-performing team and provides ongoing feedback and performance reviews
Leads the process of setting performance objectives for the team
Tracks, monitors and effectively addresses and / or rewards performance of team members
Manages employees in compliance with all HR policies, procedures, guidelines and donor expectations
Shares knowledge, information, skills and subject matter expertise among the team and ensures the timely communication of issues while encouraging good working relationships with other functions / teams
Recruits for all hires to ensure a highly diverse, qualified workforce with the necessary capabilities needed to achieve goals

Required Qualifications:

Graduate Degree i.e. MPH with 5 years’ relevant working experience
Certified in PM@Jhpiego (Jhpiego’s internal project management curricula) or Project management for Development Professionals (DPro). If these certifications have not been completed, the successful candidate must complete within 60 days of hire.
Proven experience successfully managing public health projects of moderate-to-high complexity and scope with different donors, including one USG donor.
- High quality reports submitted on time to donors.
- Provide budget inputs and review budgets
- Expenses routinely tracked and countries supported to stay within budget
- Experience successfully leading activities across project phases
Proven experience successfully supporting proposal development
- Served as program lead on at least 2 proposals – including budget inputs
Knowledge of USG rules and regulations
Strong understanding of at least 3 technical areas Jhpiego works in
Strong organizational skills
Strong writing skills
Team player
Excellent written and oral communication skills with diverse groups
Excellent problem solving skills
Strong communication skills: developing communication products (success stories, FB posts, briefs, PowerPoint presentations)
Office 365
Travel: Ability to travel 30%
Fluent in written and spoken English
Contractual financial management experience preferred
Fluency in French required
Ability to travel up to 30% of the time

The US-based salary range for this role is expected to be: $64,237 - $85,649

Total Rewards:

The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

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