Associate Account Manager, Pharmacy Product

Thank you for considering Progyny!

As the Associate Account Manager, Pharmacy Product, you will provide operational support on pharmacy program initiatives and tactical management on day-to-day operations. You will work cross functionally across the organization with Operations, Member and Provider Services, Provider Account Management, and Finance. You will build and manage the relationships with our external specialty pharmacies. You will be responsible for the continued operations of Progyny Rx and executing upon the strategic initiatives to drive superior member experiences, increased operational efficiency, and financial performance.

What you’ll do...

• Serve as a liaison while establishing and maintaining relationships between Progyny Rx and multiple stakeholders such as internal departments, pharmacies and providers.

• Provide consistent, thorough, and accurate communication across key stakeholders and vendor accounts.

• Work cross-functionally with sales, client account management, business intelligence, member services, marketing, and finance to address the variety of needs for multiple stakeholders

• Monitor product KPI and manage to ensure compliance across the specialty pharmacy network.

• Analyze claims and operational data to determine inefficiencies and/or product metrics to provide insight and guidance to Progyny leadership.

• Collaborate with internal departments and external vendors to facilitate resolution and root cause analysis for cross-functional operational abrasions.

• Execute on administrative duties include tracking, reporting and special projects

About you…

• 1-3 years of experience in operations analytics or operations management

• Bachelor’s degree in business administration, health care administration, or analytics preferred

• Experience working in the Healthcare Industry and specialty pharmacy, is a plus

• Strong Excel skills and ability to efficiently work with large volumes of data and pivot tables

• Demonstrated ability to be adaptive and inquisitive, natural problem solver

• Excellent communication and interpersonal skills

• Must be comfortable working independently in a fast-paced environment with time- management skills, attention to detail, and demonstrated ability to multitask

• Must be driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others

Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.  

About Progyny:   

Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. 

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.  

Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.  

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com. 

Our perks:  

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group 

• Menopause and midlife care

• Health, dental, vision and life insurance options for employees and family  

• Free in-person, virtual and text-based mental health and wellness support  

• Paid time off, including vacation, sick leave, personal days and summer flex time  

• Company equity  

• Bonus program  

• 401(k) plan with company match

• Access to on-demand legal and financial advice   

• Learning and development programs to help you grow professionally and a mentorship program

• Company social events to include annual volunteer day and donation matching

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office 

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $70,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.   

Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. 

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.