Company Overview

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.

We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders.

Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.

Role Overview

As a Software Engineer at Promise, you will be at the forefront of transforming our vision into reality. You'll play a pivotal role in designing and building our core product offerings from the ground up, shaping the technical foundation of our mission to revolutionize how governments engage with their constituents trying to pay off debt.

Being in the early stages of our product development provides you with a unique opportunity to leave a significant imprint on our software architecture and user experience. Join us in our fast-paced, growth-driven environment where your hard work will make a direct impact on people's lives and improve government efficiency.

What You’ll Do

• Make strategic technical decisions that align with our overarching goal: to enhance the way government serves its constituents.

• Design, develop, and maintain features for our consumer app, as well as components of our communications and integration platform.

• Collaborate with teams across the stack, ensuring that our software solutions address genuine user needs and real-world challenges.

• Be ready to jump in and help teammates, tackling any task that moves the project forward, no matter how big or small.

• Lead the coding, testing, and deployment of key functionality, continually seeking feedback to refine and improve.

• Stay committed to the deployment process, ensuring smooth rollouts, even if it means round-the-clock monitoring.

• Be prepared to pivot and iterate rapidly based on feedback, maintaining a high standard of quality and performance.

What Will Enable You

• A minimum of 7 years of experience in software development, preferably building large scale, enterprise applications and working in startups or highly dynamic environments.

• A commitment to creating software that centers around government efficiency and accessibility.

• An inclusive approach to teamwork, valuing diverse perspectives, and being eager to both share your insights and gain wisdom from those around you.

• Technical Tools & Expertise:

  • Familiarity or interest in programming languages like Java, Python, JavaScript/TypeScript, or C++. We value your unique experiences and understand that you may excel in other languages not listed here.

  • Experience with database technologies, like SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra).

  • Exposure to cloud platforms like Google Cloud is valuable, as is understanding tools such as Docker and Kubernetes.

  • Knowledge of version control tools, like Git or Mercurial, and any engagement with CI/CD pipelines. Experience using tools like Jenkins, Travis CI, or CircleCI is great too.

Benefits and Work Environment

At Promise, we invest in our team’s well-being, growth, and sense of ownership.

• Equity for All: All full-time employees receive stock options to share in our company’s success.

• 100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.

• Flexible Hybrid Work: We collaborate in office at least three days a week to stay connected and aligned as a team.

Please note: Benefits are reviewed periodically and may be updated at the sole discretion of Promise.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.