Invoice Analyst

Title: Invoice Analyst

Company Overview:

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest-growing company in the space and the new standard in healthcare technology,We strive to attract top talent who share our vision and values. As we continue to grow, we are seeking a proactive and results-driven Invoice Analyst.

Job Description:

As an Invoice Analyst at Prompt, you will play a crucial role in supporting our finance department by managing various financial and administrative tasks. You will work closely with the Customer Finance Lead to ensure the smooth operation of our client facing financial processes, contributing to the overall success and efficiency of the company.

Key Responsibilities:

1. Invoicing:

• Prepare and issue accurate invoices to customers in a timely manner.

• Verify invoice details and ensure compliance with company policies and customer agreements.

• Monitor and follow up on outstanding invoices to ensure prompt payment.

2. Accounts Receivable:

• Manage accounts receivable processes, including recording and reconciling incoming payments.

• Monitor accounts to identify overdue balances and initiate collection efforts.

• Maintain accurate and up-to-date records of all accounts receivable transactions.

3. New Customer Set Up:

• Support the onboarding process for new customers by validating proper information collected on customer agreements.

• Set up new customer accounts in the accounting software, ensuring accuracy and completeness.

• Communicate with customers to address any questions or concerns during the setup process.

4. Customer Support:

• Provide exceptional customer support by addressing inquiries related to invoices, payments, and account balances.

• Collaborate with other departments to resolve customer issues and ensure satisfaction.

• Maintain a positive and professional relationship with customers at all times.

7. Assisting the Customer Finance Lead:

• Provide administrative support to the Customer Finance Lead in various tasks and ad-hoc projects.

• Assist in the escalation of enterprise clients.

Required Qualifications:

• Bachelor's degree in Business, Economics, or a related field, or equivalent experience 

• 2+ year of experience in an invoicing/ accounts receivable role 

• Working understanding of QuickBooks 

• Proficiency in Microsoft Excel and Google Suite

• Strong analytical, attention to detail, written communication and organizational skills

• Developed oral communication and interpersonal skills, with the ability to build rapport and collaborate effectively with stakeholders at all levels including Senior Management

• Ability to thrive in a fast-paced, results-oriented environment and adapt to changing priorities and deadlines

Equal Opportunity Employer:

Prompt EMR is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to fostering an environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.