Property Management Intern

About EasyKnock

EasyKnock is the country’s first home equity solutions platform. Our innovative programs give homeowners flexible, quick solutions for their financial needs. Whether paying off debt, purchasing a new home, or funding a business, EasyKnock empowers homeowners to convert their equity to cash without strict lender qualifications through our suite of sale-leaseback solutions. Customers sell their homes to us and remain as renters while working toward their goals. We’re passionate about helping American homeowners access the equity they’ve built up in their homes by giving them back liquidity, flexibility, and control.

We are looking for compassionate people who find joy in connecting others with creative solutions to access the value of their home. If you have a growth mindset, find absolute thrill in building a new business and excel in a dynamic work culture, we want to talk to you.

Position Description

The primary functions of the Property Management Intern is to support PM Staff and coordinate activities around tenant onboarding/offboarding, HOA management, rent renewals, repair projects, vendor management, data management, and other general administrative duties needed to help our tenants be successful. The Property Management Intern coordinates with accounts payable, transaction management, sales, and other departments as necessary. The Property Management Intern must communicate effectively with all co-workers, tenants, and property owners regarding repairs/maintenance/code violations.

Roles & Responsibilities

• Perform tenant onboarding/offboarding to include updates to systems of record and disseminating welcome information to tenants.
• Review lease agreements and applicable agreements/addendum as part of the retention/renewal process.
  
• Assists the Customer Success team with tenant retention efforts..
• Perform HOA onboarding, ensuring payment of HOA fees and utilities at offboarding, etc.

• Monitor and ensure all required HOA/City/County/State requirements are met.Communicate, coordinate, and resolve violations with HOAs and Municipalities.

• Investigate and resolve property complaints and rental violations.

• Coordinate and document performance of periodic inspections (inside/outside) on a predefined schedule looking for repair needs, safety hazards, code violations, lease violations, etc.

• Coordinate property management activity with vendors, business partners, sales, transaction management, and legal.

• Provide assistance sourcing licensed, bonded, and fully insured contractors who have been vetted for good pricing and good work history.

• Assist with data look-back and reconciliation projects to update-systems and gather and consolidate valuable metrics across multiple systems.

• Assist in procedures research and drafting.

• Assist in developing and disseminating metrics and reporting.

Requirements

• Experience with computer/mobile devices, email, MS Excel/Google Sheets, MS Word/Google Docs, property management application(s)/software(s), Salesforce, and Zendesk, and/or similar applications.
  
• Able to compose business documents and written communications with good grammar, punctuation and free of errors.
• Well organized with excellent time management and prioritization skills.
  
• Ability to establish and maintain a positive and productive relationship with tenants.
• Attention to detail.

Benefits

• Remote-friendly environment
• Pay range: $15 (undergraduate) and up to $20 (graduate program) an hour
• Opportunity to be part of a fast growing company in the financial technology industry
• A chance to work with incredible teammates that are super-bright, creative, talented, and passionate