Senior Consultant, Dental Practice

As a Senior Consultant at ProspHire, you will engage in various responsibilities including optimizing practice management and revenue cycle performance for DSOs, DPOs, and individual dental practices. You’ll establish relationships with clients, perform thorough data analysis, advise on operations, facilitate project teams, and manage day-to-day project activities through all phases to achieve client satisfaction.

To apply for the Senior Consultant position at ProspHire, candidates should have a bachelor's degree in business, healthcare administration, or a closely related field. Additionally, a minimum of five years’ experience in consulting roles or practice management system implementations is required, along with knowledge of dental practice management systems and project management methodologies.

ProspHire supports the training and development of Senior Consultants by providing access to a wealth of resources, mentorship opportunities, and a collaborative environment that encourages continuous learning. As a team member, you will have the opportunity to engage in professional development activities that enhance your skills and knowledge in dental practice management.

Senior Consultants at ProspHire can expect to travel up to 75% of the time based on client needs. This travel may involve visiting client sites to facilitate implementation and provide hands-on support during projects, allowing you to engage directly with clients and teams.

ProspHire offers a comprehensive benefits package to its Senior Consultants, including medical, vision, and dental coverage with generous employer contributions, a 401k plan with a 4% match, flexible time off policies, paid parental leave, and a $500 annual wellness subsidy. Additionally, you’ll enjoy hybrid work arrangements and access to modern workspaces with various amenities.

Building relationships with clients is about clear communication, understanding their unique needs, and being available. I focus on active listening and proactive engagement to foster trust and rapport throughout the consulting process.

In my previous roles, I have extensively worked with various dental practice management systems. I understand the functionalities they offer and how to tailor them to meet the specific needs of individual practices, which ensures a smooth transition and optimized operations.

My approach to data analysis involves a systematic review of existing data to identify patterns and inefficiencies. I collaborate with clients to understand their current data landscape and establish a comprehensive migration plan that ensures accuracy and compliance.

I have utilized Agile and Scrum methodologies in multiple projects, which allow for flexibility and iterative progress. I emphasize the importance of regular check-ins, adapting to changes quickly, and delivering incremental results that align with client goals.

In a challenging project involving a complex system migration, I maintained regular communication with all stakeholders and navigated unforeseen issues by adapting our strategies in real time. This adaptability, alongside a strong collaborative team approach, ultimately led to successful project completion.

When conflicts arise, I prioritize open communication and seek to understand all perspectives. I facilitate discussions to identify underlying issues and work towards a mutually beneficial solution, fostering a positive team environment.

A Senior Consultant plays a critical role in change management by guiding clients through transitions, addressing resistance, and ensuring that everyone is on board with new processes. This involves training, ongoing support, and clear communication about the benefits of the changes.

Success is measured through predefined KPIs that align with the project goals. Post-implementation reviews and stakeholder feedback help assess whether the new systems and processes are delivering the desired outcomes and efficiencies.

I leverage tools such as regular meeting schedules, collaborative platforms, and status reports to keep everyone informed. I also encourage an open-door policy where team members feel comfortable voicing concerns and sharing feedback.

I admire ProspHire's commitment to enhancing dental practices through innovative solutions. Joining a team that values collaboration and continuous improvement aligns perfectly with my career goals and passion for making an impact in healthcare.