Business Development Manager

The Business Development Manager at Pumpkin will take ownership of a portfolio of approximately 250-300 accounts. Responsibilities include driving quote, policy, and revenue growth through nurturing relationships, leveraging communication tools for engaging client interactions, developing creative account nurture programs, and creating strategic Territory Business Plans to identify high-potential growth opportunities.

To be considered for the Business Development Manager position at Pumpkin, candidates should have a minimum of 2 years of inside sales experience, preferably in a B2B or B2B2C environment. A strong phone presence, effective communication and active listening skills, adaptability, and experience with digital and social selling tactics are also vital. Additionally, a Bachelor's degree in business, marketing, or a related field is required.

Yes, the Business Development Manager role at Pumpkin does require occasional travel for trade shows, conferences, or territory visits. This allows for valuable face-to-face networking opportunities and enhances the strong relationships you'll build with veterinary clinics.

As a Business Development Manager at Pumpkin, you can look forward to comprehensive benefits, including medical, dental, and vision coverage for yourself and your dependents, generous PTO, a 401k with a company match, and a work environment that promotes team activities, pet-friendly policies, and personal empowerment.

Pumpkin fosters a mission-driven culture where pets' best interests are at the forefront. We encourage our team to trust the pack, jump fences, share ideas, and challenge conventions to bring innovative solutions in pet healthcare. You'll find an environment that values speed, agility, and a positive attitude, essential parts of being a successful Business Development Manager here.

To manage a portfolio effectively, I would start by understanding the unique needs of each account and developing tailored engagement strategies. This involves setting clear communication schedules, utilizing CRM tools for tracking interactions, and implementing regular check-ins to foster relationships. Additionally, I’d create account nurture programs that deepen connections and identify new growth opportunities.

My approach to sales cycle management includes setting clear goals and deadlines for each phase. I prioritize maintaining momentum by mapping out stakeholder landscapes, identifying key decision-makers, and proactively addressing clients' needs at every step. Regular follow-ups are essential to hold meetings and commitments that drive the process to closure.

My passion for pet healthcare stems from a love for animals and a commitment to enhancing their quality of life. Working at Pumpkin means contributing to a mission that prioritizes the health and wellbeing of pets, which aligns perfectly with my personal values and professional goals. I am excited to take part in providing innovative solutions to improve their healthcare experience.

I would utilize social media platforms to share informative content that raises awareness about Pumpkin's offerings, engage with both new and existing clients, and build my personal brand. Additionally, I plan to use email campaigns and webinars to educate veterinary clinics about our products and services, creating a consistent touchpoint that keeps Pumpkin top of mind.

One of the most challenging aspects of B2B sales is dealing with objections from clients. To overcome this, I focus on active listening, identifying underlying issues, and addressing them directly. I find that through empathy and a consultative approach, I can effectively turn objections into opportunities for deeper discussion and ultimately close the sale.

Staying organized requires me to utilize project management tools and CRM systems to keep track of interactions, deadlines, and follow-up tasks for each account. I create detailed notes during meetings and regularly review my priorities to ensure I allocate the right time and resources to the accounts that need the most attention.

Teamwork is vital in my approach as it enhances collaboration, fosters idea exchange, and allows us to leverage each other's strengths. I believe in involving colleagues in strategic planning sessions to brainstorm, share insights about client needs, and refine our approaches. This collaborative effort always leads to better outcomes for both our accounts and the overall organization.

I manage client expectations by establishing clear communication from the beginning. This involves discussing what clients can expect in terms of timelines, deliverables, and any potential challenges. I regularly check in with them, providing updates, and adjusting our approach as needed to ensure we remain aligned with their needs and vision.

I would contribute to Pumpkin's mission-driven culture by embodying the values of putting pets first and embracing the spirit of innovation. By actively promoting and participating in initiatives that align with this mission and encouraging others to do the same, I could help reinforce a culture that drives our collective goal of enhancing pet healthcare.

I prioritize a mix of quantitative and qualitative metrics when assessing sales performance, such as revenue growth, account retention rates, and the number of new accounts acquired. Additionally, I track client engagement through metrics like meeting frequency, follow-up success, and nurture campaign effectiveness, all of which inform my strategies for improvement.