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Sales Associate (PT or FT)

Description: Are you a high energy, outgoing person who loves to help others and work as part of a team? Are you interested in starting a career in retail? Do you thrive in fast paced environments? Then you may be the perfect addition to our team! What We Offer: • Competitive Wages • Work today, get paid tomorrow through our earned wage access program* • 401K with Company Match • Team Member Discounts• Flexible Scheduling• Tuition Reimbursement• Employee Assistance Program• Additional benefits for FT team membersRetail Sales Associates provide an exceptional customer shopping experience by greeting our guests and keeping our stores in-stock, clean and organized. As a Retail Sales Associate, you will support the manager in day to day operations. You will be cross-trained in all areas of the store, gaining valuable operations experience. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United States.Here are some of the tasks you will complete here:• We like to make sure all Guests are greeted with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service!• Operating the cash register in an efficient manner• Ability to adjust to whatever's thrown your way, the environment here is fast paced (no 2 days are alike, that's what keeps it fun)• Brewing coffee, stocking shelves, coolers, and freezers• We love to keep a clean store. We work as a team and do our part to maintain impeccable standards.We take great pride in the important role we play in the communities we serve. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.If you have a passion for delivering exceptional Customer Service, then we'd love to meet you. The rest can be taught!Requirements:Minimum Education: N/APreferred Education: High School or GEDMinimum Experience: N/APreferred Experience: 3-6 months retail or guest service restaurantPreferred Licenses/ Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatorySoft Skills:• Comfortable talking and interacting with guests and team members• High energy• Ability to move from one activity to another quickly• Team oriented; willing to give extra effort to help others• Computer skills are helpfulScheduling: This position may be available as a part time or full-time role and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.Hours & Conditions: Part-time (up to 29 hours), Full-time (30-40 hours)Travel: 5%. May be asked to work in other nearby stores occasionally.Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.Other: Specialized attire required in food establishments• Some restrictions apply. Please review the terms and conditions of our earned wage access program for details.

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What You Should Know About Sales Associate (PT or FT), Foot Locker

Are you ready to kickstart your career in retail as a Sales Associate with EG America in Rapid City, MI? If you thrive in a fast-paced environment and have a passion for helping others, this might just be the perfect role for you! At EG America, we believe in creating an exceptional customer experience. You'll be the friendly face greeting guests as they walk through our doors, ensuring they feel right at home. But that's just the beginning! You'll also be vital in keeping our store clean, organized, and well-stocked, while effortlessly operating the cash register. Want to grow? You'll receive cross-training in various areas, so you gain invaluable operations experience. With competitive wages, flexible scheduling, and a range of benefits including tuition reimbursements and an employee assistance program, we foster a supportive work environment where teamwork shines. Whether you join part-time or full-time, your energetic spirit will contribute significantly to our community-oriented stores. We're looking for someone who loves to connect with people and works well in a team, so if that sounds like you, let’s chat! We pride ourselves on our high standards and exceptional service, plus we offer growth opportunities across nearly 1700 locations nationwide. Apply now and embark on a fulfilling retail journey with us!

Frequently Asked Questions (FAQs) for Sales Associate (PT or FT) Role at Foot Locker
What responsibilities does a Sales Associate at EG America in Rapid City, MI have?

As a Sales Associate at EG America in Rapid City, MI, your primary responsibilities include greeting guests warmly, operating the cash register, stocking shelves, and maintaining a clean and organized store environment. You'll also work together with your team to deliver exceptional customer service and adapt to the dynamic pace of retail operations.

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What qualifications are needed for the Sales Associate position at EG America?

For the Sales Associate position at EG America, minimum qualifications include a friendly demeanor and a willingness to provide great customer service. While prior experience in retail or food service is preferred, it’s not mandatory. A high school diploma or GED is also preferred, but not required. Training and teamwork are key!

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What benefits does EG America offer to its part-time and full-time Sales Associates?

EG America offers numerous benefits for both part-time and full-time Sales Associates, including competitive wages, flexible scheduling, and a 401K with company matching. Additionally, there are team member discounts, tuition reimbursement, and access to an employee assistance program, making it a great place to work!

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Is previous retail experience required for the Sales Associate position at EG America?

While previous retail experience is preferred for the Sales Associate position at EG America, it is not a strict requirement. The company values your willingness to learn and your customer service mindset, so even those new to retail are encouraged to apply!

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What is the work environment like for a Sales Associate at EG America in Rapid City, MI?

The work environment for a Sales Associate at EG America in Rapid City, MI is fast-paced and team-oriented. You’ll enjoy engaging with customers, working flexible hours, and contributing to a supportive team atmosphere that values excellent service and high operational standards.

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Common Interview Questions for Sales Associate (PT or FT)
How would you describe excellent customer service as a Sales Associate?

Excellent customer service means creating a welcoming atmosphere where every guest feels valued. As a Sales Associate, you'd want to greet each customer with a smile, actively listen to their needs, and provide knowledgeable assistance. Be prepared to share specific examples of how you've embodied this in past experiences.

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How do you handle a difficult customer situation?

Dealing with difficult customer situations requires patience and understanding. As a Sales Associate, it's vital to remain calm, listen carefully to the customer’s concerns, and seek to resolve the issue quickly and transparently. Sharing a specific instance from your past can help demonstrate this ability.

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Why do you want to work as a Sales Associate at EG America?

Express your enthusiasm for the role by highlighting your passion for teamwork and customer service. Discuss how you admire EG America's community focus or commitment to exceptional service, and how these values align with your personal work ethic.

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Can you give an example of how you work effectively in a team?

Discuss a past experience where you collaborated with others to achieve a common goal. Describe your role, how you supported your teammates, and celebrate the outcome, which reflects your ability to work effectively within a team at EG America.

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What strategies do you use to stay organized in a busy retail environment?

In a busy retail environment, prioritization and clear communication are key. Personally, I create a daily checklist of tasks and check in with team members to understand their priorities. This way, I can manage my time effectively while supporting others.

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How would you support a colleague who is struggling with their workload?

Supporting a colleague involves open communication and teamwork. I'd approach them to see how I can assist, whether that's sharing tasks or providing a listening ear. Highlight your collaborative spirit and willingness to help, traits valued in the role!

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Describe a time when you achieved a goal in a retail setting.

Be ready to share a specific achievement, whether it was meeting sales targets or receiving positive customer feedback. Use the STAR method (Situation, Task, Action, Result) to frame your answer clearly and effectively.

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How do you approach multitasking while ensuring quality service?

When multitasking, I prioritize tasks based on urgency and ensure I stay focused on providing quality service. For instance, while restocking shelves, I maintain awareness of customers' needs to ensure they receive assistance promptly.

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What interests you most about working in retail?

Explain your interest in retail, particularly the dynamic nature of customer interactions and the satisfaction that comes from helping others. Highlight your excitement for creating memorable experiences for customers as a Sales Associate.

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How do you handle feedback about your performance?

I view feedback as an opportunity for growth. When receiving feedback, I listen carefully, ask clarifying questions if necessary, and implement the suggestions to improve. This attitude reflects a growth mindset desired by employers like EG America.

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At Foot Locker, Inc., our purpose is to inspire and empower youth culture through our family of brands by fueling a shared passion for self-expression and creating unrivaled experiences at the heart of the sport and sneaker communities.

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Part-time, on-site
DATE POSTED
December 14, 2024

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