Operations Intern

ABOUT QOGITA

Qogita [Pronounced KO-gi-ta] is on a mission to be the leading B2B wholesale platform of the world. We operate in 30+ countries and offer an impressive suite of products, APIs, and financial services in multiple categories. Qogita saves distributors, wholesalers, and retailers significant costs by using automation and intelligent order allocation algorithms (co-authored with smart folks at Oxford University). Our business is growing extremely fast, with significant revenue, and strong backing by some of the world’s greatest investors that helped scale Transferwise, Algolia, Shopify, Pinterest, LinkedIn, and Yelp among many others.

WHO YOU ARE

A driven and curious young professional interested in Operations and Logistics or a relevant field. Someone that loves problem-solving, getting stuck into work, processing orders, and liaising with suppliers to manage orders to successful completion.

In this role, you will need to be extremely well-organized and pay attention to detail. You will assist in monitoring, reviewing, and actioning the process of fulfilling and handling orders (including troubleshooting and handling claims/aftercare issues). You will follow our operations playbook and strive to deliver operational excellence, ensuring Qogita delivers at the highest industry standard. You will have a great opportunity at Qogita to learn and grow as an individual and team member within a fast-paced scaling-up business that thrives on a unique culture and set of values.

As we are a global company with headquarters across the EU, any additional European language competencies would be an added bonus.

WHAT YOU'LL BE WORKING ON

• Assist in tracking orders through our admin portal and CRM tools

• Support in resolving any fulfillment issues that may arise through working closely with suppliers

• Use monitoring systems to identify and address potential problems

• Contribute to optimizing supply chain and logistical flows

• Assist in gathering seller feedback and contribute to improving our product for our buyers and suppliers

• Internship project on a selected topic

QUALIFICATIONS:

• Currently pursuing a degree in Operations, Logistics, Business or a related field

• Strong attention to detail

• Excellent communication and customer service skills

• Ability to work independently and as part of a team

• Basic proficiency in using admin portals, CRM tools, and monitoring systems

• Based in Amsterdam

PACKAGE, PERKS & BENEFITS

• Paid internship

• Learning and development opportunities

• Flexible work environment with remote work options

• Office socials and annual company-wide offsite events

• Potential for full-time employment opportunities

This is a full-time position, but we may consider part-time for longer engagements. The internship is based in Amsterdam, but remote work may be considered for the right candidate.