Job details
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Documentation and Enablement Specialist
Qualia is looking for an experienced Documentation and Enablement Specialist to work closely with the Product and Customer Success Teams, ensuring accurate and updated documentation for the Resware platform.
Skills
- Excellent verbal and written communication skills
- Strong technical skills
- Experience writing technical and product documentation
- Ability to analyze problems and recommend solutions
Responsibilities
- Acquire and maintain deep product knowledge for exceptional documentation
- Develop and monitor all documentation including release notes, help files, and knowledge-base articles
- Collaborate with internal and external teams for knowledge sharing
- Engage with customers to explain new features
- Maintain strong cross-functional relationships within the company
Education
- Experience working with Resware in real estate or title and escrow industry
- Self-motivated with attention to detail
Benefits
- Competitive equity and benefits package
- Professional development opportunities
- Flexible time off policy
- Comprehensive health plans
To read the complete job description, please click on the ‘Apply’ button
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$100,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 2, 2024
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