Hood Container Corporation (HCC) is seeking a dynamic leader to join our team as a Quality Manager. The Quality Manager role will ensure that all company products and services meet quality standards before they go to market.

REPORTING RELATIONSHIP

Reports to the Plant Manager.

FLSA STATUS: Exempt (Salary)

DUTIES AND RESPONSIBILITIES

• Ensures adherence to health and safety guidelines as well as legal obligations.
• Supervises auditors and other staff and provides guidance and feedback.
• Implements improvements to production processes that lead to overall increases in product quality
• Works together with project leaders to discuss solutions to quality issues
• Understands customer needs, requirements, and expectations to develop effective quality control processes.
• Satisfies customer expectations about the product's quality.
• Creates production plans for new products to guarantee quality from stage one.
• Schedules project plans along with the project team to fit project deadlines
• Writes detailed reports on design, pre-production, and production to check on the quality status of the product at all stages of production and informs the rest of the production team.
• Complies with ISO accreditation requirements
• Audits materials provided by suppliers to assure quality before incorporation into the product.
• Assesses the product's quality by testing for a range of features and seeing how the product performs under stresses like impact, temperature, humidity, etc.
• Investigates causes of quality problems and proposing solutions.
• Trains new Quality Control employees.
• Utilizes extensive knowledge of the product's inner workings to diagnose problems.
• Continues education on newly developing Quality Control techniques.
• Serves as the Quality Management Representative for the site.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

• Degree in Engineering or equivalent
• Experience as a Quality Manager within a face-paced production environment. - 3 years of management experience is preferred

• Must demonstrate excellent oral and written communication skills.
• Ability to maintain a positive attitude with a demonstrated ability to motivate and train line personnel.
• Must possess and demonstrate the ability to make proper decisions based upon documented Work Instructions/Standard Operating Procedures.

• Regular attendance and punctuality required

• Willingness to work all production shifts and overtime as required.

• Strong customer service skills required
• Strong analytical skills, ability to analyze data to spot trends and deficiencies and make suggestions for improvement
• Strong organizational skills
• Ability to maintain and document accurate records, logs, and files
• Ability to work under own initiative
• Ability to maintain a flexible attitude and meet the needs for changing priorities
• Experience with continuous improvement and Lean Methodology is a plus.
• Bilingual (English/Spanish) is a plus.
• Must be able to work in high temperature & humidity conditions while wearing proper PPE including, but not limited to, hearing protection, steel toe shoes and safety glasses.
• Ability to work in a fast-paced and dynamic environment.

Certificates, Licenses, Registrations – NA

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of the job.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations, which do not affect performance or cost standards, may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to wet and / or humid conditions. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; and vibration. The noise level in the work environment is usually loud.

The access to the work environment is ground level.

Personal protective equipment including, but not limited to, safety glasses, earplugs or earmuffs and safety shoes may be required to perform job tasks.

COMPENTENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Safety and security – Observe safety and security procedures; Reports unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality – Is consistently at work and on time.
• Leadership – Establishes high morale throughout staff by showing fairness, consistency, and support of employees.
• Problem Solving – Identifies and resolves problem in a timely manner.
• Oral Communication – Speaks clearly and persuasively; Participates in meetings.
• Written Communication – Writes clearly; Able to read and interpret written information.
• Teamwork – Contributes to building positive team spirit.
• Training and Mentoring – Effectively trains and mentors employees on the proper setup, operation, and maintenance of equipment.
• Diversity – Promotes a harassment-free environment.
• Ethics – Treats people with integrity and ethically.
• Organizational Support – Supports organization’s goals, values, and code of ethics.
• Judgment – Exhibit’s sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing – Prioritizes work activities; Uses time efficiently.
• Professionalism – Focuses on solving conflict, not blaming; Treats others with respect and consideration; Accepts responsibility for own actions.
• Quality – Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner.

EMPLOYMENT AT WILL POLICY

Employment with Hood Container Corporation is voluntarily entered into, and employees are free to resign at will at any time, with or without cause. Similarly, Hood Container Corporation may terminate the employment relationship at will at any time, with or without notice or cause, so long as there is no violation of applicable federal or state law.

This policy supersedes all existing policies and practices and may not be amended or added to without express written approval of the Chief Executive Officer of Hood Container Corporation.

NATURE OF JOB DESCRIPTION

The statements made in this job description are not intended to create a contract. The job should not be construed to constitute contractual of any kind or a contract of employment between Hood Container Corporation and an applicant or employee. The provisions of this job description have been developed at the discretion of Hood Container Corporation.