Quality Review Associate III

What You'll Do:

• Complete quality reviews on various roles within Client Onboarding and Deconversion Services (CODS)
• Supervise the quality review coding discrepancies you find.
• Monitor the discrepancies to ensure coding is updated and completed accurately.
• Prepare, maintain, and update quality review forms for the Client Transition Services roles.
• Keep accurate and up-to-date quality review performance results for the team leaders of the roles reviewed.
• Identify, research, analyze, and communicate complex workflow discrepancies for various roles within the division.

Who You Are:

• Bachelor's degree or equivalent required
• 2+ years related experience required
• Possess in-depth knowledge of recordkeeping and accounting system and have the ability to work with computer records
• Basic understanding of plan and contract provisions as they relate to the system coding and ability to adapt to frequent change

Skills That Will Help You Stand Out

• Strong understanding of custom and prototype plan provisions and apply this plan design knowledge to quality and reviews.
• Good interpersonal, analytical, oral and written communication, organizational, problem solving and decision making skills

Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $20.84 - $39.81 / hour Additional Information:

Work Environment

This role offers the ability for in-office, hybrid (blending both office and remote work in a typical workweek), and remote work arrangements. You’ll work with your leader to determine which option may align best based on several factors.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers and https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

LinkedIn Remote Hashtag

: #LI-Remote