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Manager, Software Engineer (Remote Opportunity)

Overview

Provide leadership, support, and strategic direction for clinical laboratory information systems, connectivity, and supporting platforms

Responsibilities

  • Lead technology execution and implementations for key clients ensuring seamless delivery of IT services
  • Work with various development teams and product managers in the development and administration of the departmental budget and new enhancement requests
  • Works together with software developers, business stakeholders, and supporting resources to plan and execute projects
  • Foster strong client relationships and drive key technology solutions
  • Act as primary liaison for strategic clients
  • Manage escalations and monitor system performance with a proactive approach
  • Delegates tasks to, organizes, mentors and motivates a team of developers, specialists, and connectivity resources
  • Fosters a culture of continuous improvement in all areas of technology and instills the principles of this culture
  • Review of the product architectural design, requirements specifications, and test specifications
  • Determine and/or approve estimates for development tasks
  • Technical assessment of the impact of any changes to product requirements
  • Provision of day-to-day technical guidance to other members of the project team
  • Alert the Development Lead and Project Manager to any issues that may cause variance to the project schedule and require remedial action to be taken
  • Highlight, review and mitigate technical risks
  • Provide the project team with support and guidance on project specific processes, procedures, tools, and techniques
  • Contribute to the continued improvement of the organization’s development procedures by looking for opportunities for improvement and implementing solutions
  • Resolution of technical issues in conjunction with team members
  • Identification of technology training requirements
  • Steward of process improvement initiatives
  • Carry out supervisory responsibilities in accordance with the organization’s polices and applicable laws
  • Responsible for interviewing potential candidates, hiring, training, oversight of daily activities and performance appraisals of his/her employees

Qualifications

Education Required:

  • BS/BA degree in Computer Science/Information Systems or related field including MLT, MT

Required Technical Training & Professional Licensing:

 

  • Minimum of 5 years of analyst experience including at least 1-2 years of project management or direct management related activities 
  • Desirable: Experience working within the medical laboratory industry, hospitals, or healthcare clinic environment
  • Desirable: Experience with Six Sigma and/or CMMi principles and processes
  • Preferred: Supervisory experience

 

Preferred Work Experience:

  • Demonstrate how you’ve leveraged Customer Experience processes to act as an advocate for customers
  • At least 5 years of experience working with Laboratory Information Systems or other related systems
  • Experience in coaching, mentoring and/or training other team members
  • Minimum 3 years of people leader experience

Knowledge:

  • Customer Experience Management
  • Laboratory operations workflow
  • Design Thinking
  • Business/Digital Analysis
  • Agile
  • Healthcare, clinical lab, or related industry knowledge

Skills:

  • Change management
  • Strong analytical and critical thinking skills
  • Beyond the typical communications skills, an ability to tell a story is a must have “what does the data tell us?”
  • Ability to build strong and trusted relationships
  • Collaborate with others for optimal results
  • Ability to work independently and drive for results
  • Business process mapping (BPM) skills beneficial

Travel:

  • 10-20% domestic 

Competencies: 

  • Demonstrating flexibility with respect to changing end user business needs
  • The ability and willingness to see things in an open minded way and examine an idea or concept from as many angles as possible
  • The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient and timely manner
  • The ability and willingness to recognize assignments or tasks that need to be completed to seek out additional assignments or tasks and to help others
  • The ability to communicate information clearly and concisely with project leadership and subject matter experts

 

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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CEO of Quest Diagnostics
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Jim Davis
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Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

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We are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. Quest annually serves one in three American adults and half the physicians and hospitals in th...

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Full-time, remote
DATE POSTED
April 20, 2025

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