R-23034 Fraud Investigator

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team. Because transformation takes a workforce.

Learn more at careers.alight.com.

As part of our “security first” mindset, Alight is steadfastly committed to protecting our customers’ accounts and data by preventing, predicting, detecting, and responding to potential unauthorized access and fraud. Reporting to Alight’s Director of Investigations within Client & Customer Security, this role will conduct fraud investigations combatting emerging and evolving customer and client threats. To comply with client requirements, applicants must be a citizen of and reside in the United States.

What You'll Do:

• Use Alight’s systems to review, classify, triage, and assign initial reports of suspected fraud from customers, clients, and internal stakeholders
• Gathering evidence including querying, obtaining, sorting, analyzing, correlating, documenting, and preserving relevant customer account changes, authentication, and other activity.
• Write detailed investigation reports and provide recommendations for continuous improvement.
• Use Alight’s systems to conduct proactive fraud detection.
• Work collaboratively with other fraud investigators and internal/external stakeholders.
• Represent Alight when communicating and assisting law enforcement.
• Other duties as assigned by leadership in the context of the role.

What We Offer:

• A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization:
• A full Benefits Package, starting on your first day of employment
• Health, Dental, Vision, Life Insurance and more.
• A 401k plan that includes a corporate match.
• Paid Time Off
• Three weeks (15 days) of paid vacation
• Ten paid holidays per calendar year (8 fixed and 2 floating)
• 6 paid wellness days
• Career Development & Growth: We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources!

What You'll Need:

• Bachelor’s degree (or equivalent) in accounting, finance, criminal justice, criminology, or other relevant discipline, or a combination of relevant experience and education.
• 5-8 years of experience working in a fraud, compliance, risk environment, or relevant experience in financial crimes/fraud.
• Designation as a Certified Fraud Investigator (CFE) or Certified Anti-Money Laundering Specialist (ACAMS).
• Prior experience investigating fraud including experience gathering evidence, reviewing data, classifying risk, triaging reported fraud, and writing detailed investigation reports for internal and external stakeholders.
• Ability to analyze complex issues when sorting data, interpreting results, reporting, and making recommendations
  Strong time management skills •Broad knowledge of various banking and financial transactions including those specifically related to healthcare or retirement plans such as defined benefit, defined contribution, and healthcare spending reimbursement plans.
• Strong written and verbal communication skills with the ability to document findings in a clear, concise, and easy to understand format.
• Excellent computer proficiency (MS Office – Word, Excel & Outlook).
• Ability to work under pressure and meet deadlines.
• Ability to work independently with minimal direct.

**US Citizenship requirements- as this role supports services provided to the federal government and/or a federal government contractor, proof will be required to verify US citizenship status at time of hire.**

Background Check Required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Equal Employment Opportunity

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Reasonable Accommodations

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Diversity Statement

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Authorization to Work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight takes into consideration a candidate’s experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $72,200.00/year (for full time employees) and the estimated maximum base salary for this role of $144,800.00/year (for full time employees). In addition to a base salary, this position may be eligible for a bonus and/or other incentive plans. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.