Global Talent Development Manager (Hybrid - San Antonio, TX)

As a Global Talent Development Manager, your responsibilities include developing and delivering comprehensive training programs focused on onboarding, leadership, and professional development. You will assess training needs through consultations, facilitate workshops, and evaluate the effectiveness of these initiatives using performance metrics. Your role also involves collaborating with team members to align training with company goals and providing ongoing support to help employees overcome challenges.

To qualify for the Global Talent Development Manager role, you should possess a Bachelor’s degree in Education, Psychology, or a related field, alongside at least five years of experience in training and development. Experience in leadership roles and a deep understanding of training methodologies, like ADDIE or Bloom’s Taxonomy, is essential. Advanced certifications in management or training are desirable, and having a background in IT will be beneficial.

The Global Talent Development Manager plays a critical role by designing impactful training strategies that enhance employee performance and engagement. By assessing and addressing training needs, you help foster a culture of continuous learning and improvement. Your insights from training evaluations will inform strategic decisions and ensure that our workforce is equipped with the skills necessary to achieve organizational goals.

In the Global Talent Development Manager role, you'll utilize various training tools and technologies including e-learning platforms and multimedia resources, particularly Articulate 360. You’ll be comfortable managing both in-person and virtual learning environments using platforms like Teams and Zoom. Additionally, your work with AI in training materials will keep our approaches modern and engaging.

The work environment for the Global Talent Development Manager is dynamic and collaborative. It’s a hybrid setting requiring two days in the San Antonio office, where teamwork is emphasized. You will engage with diverse teams, share insights, and lead initiatives that contribute to a culture of learning in a supportive atmosphere focused on innovation and shared success.

When answering this question, be sure to highlight specific training programs you've designed, illustrating your use of different methodologies like ADDIE or the 70-20-10 model. Share metrics or outcomes that demonstrate the effectiveness of your programs in enhancing employee skills and performance.

Explain the process you use to evaluate training needs, such as conducting surveys, interviews, or consultations with management and staff. Emphasize your analytical skills and give examples of how you've tailored training based on departmental requirements or performance gaps.

Discuss techniques you employ, such as interactive activities, multimedia resources, and storytelling. Illustrate how you've successfully engaged audiences in both in-person and virtual formats, and mention any feedback received from participants on improving engagement.

Share your knowledge of training frameworks, such as ADDIE and Bloom's Taxonomy, and provide examples of how you've applied these methodologies in past roles. Discuss the importance of aligning your training content with these frameworks to achieve defined learning objectives.

Prepare to discuss a specific initiative, detailing the goals, strategies you implemented, any challenges faced, and measurable outcomes achieved. This gives you a chance to demonstrate your project management skills and the ability to deliver results.

Explain your approach to evaluating training effectiveness, including the use of assessments, feedback surveys, and performance metrics. Highlight examples of how you’ve analyzed results and made adjustments to improve future training initiatives.

Discuss your familiarity with virtual training tools like Teams or Zoom, and provide examples of online training you’ve conducted. Talk about the strategies you employ to keep virtual participants engaged and maintain a productive learning environment.

Share your methods for staying current, whether through professional networks, subscriptions to industry journals, or attending workshops and conferences. Highlight how this ongoing learning impacts your training strategies and content design.

Emphasize your understanding of varied learning styles and backgrounds. Discuss your approach to customizing content, whether through the use of different media, examples, or approaches that resonate with a multicultural workforce.

Share your communication and interpersonal skills that help you forge strong relationships with stakeholders. Discuss your methods for understanding their needs, facilitating collaboration, and gauging feedback to enhance training outcomes and support organizational goals.