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Staff Product Designer

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.

About the Role

We seek a Staff Product Designer motivated by the opportunity to learn from an exceptional team and deliver delightful experiences for our customers—a ground floor opportunity in a design-driven company. Join a hyper-collaborative design team and get autonomy, ownership, and significant impact across the entire product. You will evolve our design process, own entire projects, and contribute to the development of a diverse team that champions our users’ voices and ships incredible experiences every day.

This is a role for an individual contributor with a genuine desire to learn from the best, champion our users’ voices, move fast, own decisions, and ship software every day. This person will lead the charge on one of our core teams to eliminate busywork and repetitive tasks for finance teams, managers and employees.

What You’ll Do

  • Lead design and user experience for significant parts of our product; contribute to the design process from prioritization through launch

  • Work directly with Product and Engineering leads to transform company strategy into prioritized initiatives in the roadmap and identify the right problems to solve

  • Be comfortable with breaking down ambiguous problems, ruthlessly prioritizing the highest impact work, and aligning a cross-functional team around it

  • Sweat the details, strive for simplicity, and tie together interconnected projects to make complex tasks approachable

  • Be opinionated and leverage a direct line to our customers to get insights. Explore solutions, create prototypes, and dive into user feedback/data to identify points of friction and opportunities for improvement for every initiative

  • Advocate for our users by continuously iterating on and evolving our core products and experiences. Identify areas of improvement and deliver value to customers every day

  • Collaborate with the rest of the design team to evolve our long-term product vision, design systems, brand guidelines, and internal design collaboration process

  • Participate in day-to-day team rituals like design crit, story creation, weekly stand-ups, etc

  • Help us hire more amazing people to grow the design team and bring diverse perspectives to our design process

  • Contribute to developing our design internship program, where you will mentor the next generation of product designers

What You Need

  • Minimum 8 years of tech/startup or digital product agency experience, or equivalent

  • Demonstrated experience with end-to-end (hybrid UX and UI) product design

  • Experience working with developers and PMs building and shipping applications or software

  • Extraordinary visual design skills and strong understanding of UX principles

  • Background in visual/interaction design, UX/UI, branding & identity, and typography

  • Experience with low and high-fidelity prototyping

  • Excellent communication and collaboration skills

Nice-to-Haves

  • A strong understanding of software engineering workflows and principles is encouraged

  • Kind, curious, generous, low ego, and a great sense of humor

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support for NY

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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CEO of Ramp
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Eric Glyman
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Product Designer, Ramp

Are you a creative soul ready to make a real impact in the tech world? Ramp is searching for a Staff Product Designer to join our innovative team in New York City! At Ramp, we're revolutionizing financial operations by offering a comprehensive platform that combines corporate cards, expense management, and more, helping over 25,000 businesses save time and money. As a Staff Product Designer, you’ll have the chance to lead exciting design projects and shape user experiences in a way that champions our customers’ needs. This is an amazing opportunity for someone passionate about design and user experience who wants to work collaboratively with a talented team. You’ll be involved in everything from brainstorming solutions to iterating on designs, all while drawing insights directly from users to create delightful experiences. We’re looking for someone with a strong background in product design, who is comfortable tackling complex problems and enjoys the fast-paced nature of the tech industry. If you're ready to bring your design skills to new heights and contribute to Ramp's mission, we would love to hear from you!

Frequently Asked Questions (FAQs) for Staff Product Designer Role at Ramp
What responsibilities does a Staff Product Designer at Ramp have?

As a Staff Product Designer at Ramp, you will lead design and user experience for key areas of our product, engaging directly with Product and Engineering teams to align on strategies and priorities. Your role will require transforming ambiguities into actionable initiatives, prioritizing impactful work, and advocating for our users through continuous iteration on design.

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What qualifications are needed to apply for the Staff Product Designer position at Ramp?

To qualify for the Staff Product Designer role at Ramp, candidates should have at least 8 years of experience in tech, startups, or digital product agencies, preferably with a focus on hybrid UX and UI. An excellent grasp of visual design principles, along with strong communication and collaboration skills, is essential for success in this position.

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What does the career progression look like for a Staff Product Designer at Ramp?

At Ramp, we value growth and development. As a Staff Product Designer, you’ll not only work on extensive design projects but also contribute to mentoring more junior designers and shaping our design internship program. This position offers a clear pathway for leadership opportunities as the design team continues to grow.

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What type of team culture can a Staff Product Designer expect to find at Ramp?

Joining Ramp means becoming part of a hyper-collaborative team that values creativity, open communication, and a positive work environment. We embrace diversity, and as a Staff Product Designer, you’ll work alongside talented professionals from various backgrounds, all dedicated to delivering exceptional user experiences.

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How does Ramp support the work-life balance of its Staff Product Designers?

Ramp prioritizes the well-being of its employees with flexible PTO, wellness stipends, and other great benefits. Our supportive work environment, combined with our focus on productive design processes, ensures that our staff can maintain a healthy balance between their professional and personal lives.

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Common Interview Questions for Staff Product Designer
Can you describe your experience with end-to-end product design?

When answering this question, elaborate on specific projects where you managed the entire design lifecycle, from research and ideation to prototyping and user testing. Showcase your ability to address design challenges and how your efforts contributed to the product's success.

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How do you prioritize design projects at Ramp?

Discuss your approach to prioritization, emphasizing your use of data, user feedback, and business objectives to determine which projects to tackle first. Give examples of how you've successfully aligned with cross-functional teams on priority initiatives.

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What methods do you use for user research and testing?

Here, you can explain the various user research methods you've applied, such as surveys, interviews, or usability testing. Discuss how insights from these activities directly influenced your design decisions, tailoring your approach based on user feedback.

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How do you advocate for users in your design process?

Mention your commitment to understanding user needs through empathy-driven design. Explain how you engage with users and incorporate their feedback into your projects, ensuring their voices are reflected in every decision.

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What role does collaboration play in your design process?

Emphasize your collaborative approach, detailing how you work closely with product managers, engineers, and other stakeholders. Share stories of successful collaborations that led to innovative solutions.

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Describe a time when you had to work with ambiguous requirements.

Use this opportunity to illustrate your problem-solving abilities, explaining how you took the initiative to clarify requirements through research or stakeholder discussions, leading to a successful design outcome.

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What is your approach to creating prototypes?

Talk about your prototyping process, touching on both low-fidelity and high-fidelity methods. Provide examples of how your prototypes have effectively communicated concepts and facilitated user testing.

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How do you incorporate feedback from stakeholders into your design revisions?

Discuss your ability to remain receptive to feedback and how you analyze stakeholder input to improve your designs. Provide examples where such feedback led to positive changes in the project.

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What design tools do you prefer and why?

Mention the design tools you're proficient with, such as Sketch, Figma, or Adobe Creative Suite. Explain why you favor certain tools over others, particularly in relation to team collaboration and efficiency.

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How do you continue to develop your design skills?

Highlight your commitment to professional development through continuous learning, such as attending workshops, studying design trends, or participating in online courses. This showcases your passion for the field and readiness to adapt.

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Ramp is a multinational financial technology company headquartered in Manhattan and founded in 2019. We are the fastest-growing corporate card and bill payment platform in the US, and enables billions of dollars in purchases each year.

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BADGES
Badge Flexible CultureBadge Future MakerBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Diversity of Opinions
Empathetic
Fast-Paced
Rise from Within
Work/Life Harmony
Take Risks
Startup Mindset
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Employee Resource Groups
401K Matching
Paid Holidays
Paid Sick Days
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 3, 2024

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