QA Analyst - job 1 of 2

As a QA Analyst at RAPP in Los Angeles, you are responsible for ensuring the quality and functionality of various marketing deliverables. This includes testing emails, websites, landing pages, and display ads across multiple platforms. You'll work closely with project teams to develop thorough testing strategies and document findings, all while ensuring that projects meet specified requirements and deliver a seamless user experience.

To qualify for the QA Analyst position at RAPP, a strong candidate should hold a bachelor's degree in marketing, IT, or a related field, and possess at least 2 years of QA testing experience, especially in a marketing agency. Experience with HTML and CSS, proficiency in using platforms like Jira and content management systems, and strong communication skills are also vital for success in this role.

The QA Analyst role at RAPP directly impacts client satisfaction by ensuring that all digital deliverables function flawlessly and adhere to project specifications. By executing comprehensive testing and providing feedback on creative outputs, the QA Analyst helps prevent errors that could affect the quality of client marketing campaigns, which, in turn, fosters authentic customer connections.

The work environment for a QA Analyst at RAPP is collaborative and fast-paced. You will interact with various teams including developers and project managers but also have the autonomy to handle tasks independently. RAPP embraces a hybrid model, allowing employees to work from home two days per week, promoting a balance between in-person collaboration and personal flexibility.

At RAPP, QA Analysts have plentiful opportunities for career growth, supported by a culture that values continuous learning and improvement. You can expand your technical skills, take on more complex projects, and possibly move into senior QA or project management roles within the organization, benefiting from the vast network and resources of Omnicom's Precision Marketing Group.

Focus on specific projects where you conducted QA testing, detailing the types of deliverables you worked on, tools you used, and how your efforts contributed to the final outcome. Highlight your familiarity with testing email campaigns and website functionality, demonstrating your ability to ensure quality in a fast-paced marketing setting.

Discuss your approach to project management, mentioning the importance of understanding project deadlines and stakeholder needs. Explain how you use tools like Jira to document and prioritize tasks, ensuring that you can effectively manage your workload while maintaining high-quality standards.

Explain your systematic approach to testing, such as using checklists or test cases to ensure thoroughness. Describe how you clearly document bugs in bug-tracking systems like Jira, prioritizing them based on severity, and how you communicate these findings to developers for resolution.

Highlight the best practices, such as testing across different devices and email clients, checking for rendering issues, ensuring accessibility compliance, and proofreading for grammar and branding consistency. Mention the importance of collaboration with creative teams to enhance the overall quality of email campaigns.

Share your time management techniques, such as breaking tasks into smaller parts and using prioritization strategies. Discuss your adaptability in communicating with team members when needed and your commitment to quality, even under pressure, illustrating how you balance speed with thoroughness.

Provide a specific example where you encountered a significant QA challenge, explaining the issue, your troubleshooting process, and the solution you implemented. This showcases your problem-solving skills and illustrates your ability to maintain quality under challenging conditions.

Discuss your commitment to professional development through reading relevant industry blogs, participating in webinars, and attending workshops or local meetups. Mention any certifications or courses you're pursuing to enhance your skills and understanding of modern QA practices.

Highlight the importance of attention to detail as a critical skill for a QA Analyst, supporting it with examples of how this skill has helped you catch errors that others may have overlooked. Emphasize that strong communication skills and the ability to work collaboratively also play a crucial role in delivering high-quality work.

Describe your review process for proofreading, emphasizing attention to grammar, clarity, and adherence to branding guidelines. Talk about balancing objectivity with the need to understand the creative vision while ensuring the content meets quality standards and client specifications.

Articulate your belief in RAPP’s mission and values and how your skills align with the role. Discuss your passion for quality assurance, data-driven marketing, and your eagerness to contribute to RAPP’s commitment to client growth through quality deliverables.