Real Estate and Facilities Director

About Rokt

Rokt is the global leader in eCommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, Groupon, Staples, Lands' End, Fanatics, UrbanStems, GoDaddy, Vistaprint and HelloFresh are among the more than 2,500 leading global businesses and advertisers that are using Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2021 Series E raise of USD$325M, Rokt is expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With more than 50% year-on-year revenue growth and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: Smart with Humility, Conquer New Frontiers, Own the Outcomes, Enjoy the Ride, Force for Good, Raise the Bar, Communicate with Impact, and Disagree then Commit. These values help us attract, engage, and develop the right talent around the globe and ensure we have the right conditions to do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

Requirements

About the role

We are looking for an experienced Facilities Director to oversee all strategic and tactical aspects of facilities and workplace services across our global offices in New York City (HQ), Sydney, Auckland, Tokyo, London, and Singapore. Strategically, you will be responsible for forecasting space and future facilities requirements, negotiating with developers, and budgeting for capital expenditures and operating expenses. Tactically, you will be responsible for managing a small team of facilities personnel, as well as vendors and contractors for construction build-outs (TIs), day-to-day service and repairs, catering, security and preventive maintenance. This role will be based in New York City and report into Rokt’s CFO.

Responsibilities

• Update, execute, and manage global real estate portfolio (HQ in New York City, with offices in Sydney, Auckland, Tokyo, London, and Singapore)
• Drive strategic space planning to support future business needs
• Lead lease negotiations and renewals by working with internal management and landlords/property management teams
• Plan and oversee construction and renovation projects and all installations and refurbishments
• Own and track the facilities operating and capital budgets including regularly reporting actuals and forecasts against budgets to the CFO
• Lead process to select future facilities, furniture and fittings
• Interface and manage facilities-related vendors and services
• Oversee and manage the maintenance of Rokt’s offices
• Structure and implement an effective and robust single-platform facilities security program
• Manage a small facilities team in addition to external contractors

Requirements

• Bachelor’s degree
• 10 years of global facilities management experience with at least 3 years managing teams
• Experience coordinating with different stakeholders across the enterprise to meet company goals and objectives
• Experience developing and managing significant budgets, including capital budget justifications
• Excellent verbal, and written communication and presentation skills as you will be collaborating with diverse stakeholders, such as general contractors, project teams, architects, engineers and senior leadership
• Experience leading and overseeing office expansion and fit-out projects
• This position requires the candidate to work on-site to manage multiple projects, and travel as necessary to oversee remote facilities.

Benefits

• Safety is our highest priority. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy. We require all Rokt’stars and anyone else who will be onsite at the Rokt NYC office–clients, contractors, vendors, and suppliers–to show proof of vaccination and their booster shot.
• Work with the greatest talent in town. Our recruiting process is tough. We set a high bar because we have a high-performing and high-velocity culture where we only want the brightest and the best.
• Join a community. We believe the greatest things happen when we come together to solve complex problems and make meaningful connections with each other through social groups, sports clubs, and social events.
• Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online training courses, and our fantastic people leaders. Take your career to Rokt’speed - Grow your career in our rapidly growing company.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 3 years or more.
• Stay happy and healthy. Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your whole family. And our NYC office is dog-friendly!
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.
• See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities: New York, Sydney, London, Singapore, Tokyo.
• Get the best of both worlds with a hybrid workplace. We currently work 4 days a week in office, allowing you to enjoy the best of both worlds (please note: this is subject to change based on the needs of the business and some support roles still require a full-time presence). One week per quarter, you also have the flexibility to work from anywhere.
• We believe in equality. Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We would love you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range: $185,000 - 230,000 + equity + (great) benefits!

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