Real is a fast-growing national real estate brokerage powered by technology. Real is currently operating in all U.S. states, Canada, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, as we lead the disruption with our cutting-edge technology platform. We are on a mission to revolutionize the home-buying and selling process, making agents' lives better while creating lucrative financial opportunities for them.
For more information, visit https://www.onereal.com/
Work Schedule: 3:30 PM TO 12:30AM IST
Location: Remote - India.
Job Summary:
We are seeking a skilled and motivated Prompt Engineer to join our research and development team at Real. This role will involve improving the system’s accuracy, efficiency, and overall user experience by managing data sources, analyzing user queries, and collaborating with cross-functional teams. You will directly contribute to a groundbreaking product that helps real estate brokers and agents save time, reduce errors, and deliver better service to their clients.
Duties/Responsibilities
Enhance Knowledge Sources: Regularly manage and update the documentation and data sources that drive the AI assistant’s responses, ensuring they are accurate, relevant, and up-to-date.
Analyze and Improve: Identify patterns and trends in user queries and support tickets to detect areas where the system falls short and implement solutions to improve AI performance.
Collaborate on Solutions: Work closely with engineers, product managers, and QA teams to test, deploy, and validate updates, ensuring the system meets user expectations.
Monitor and Refine: Continuously monitor the AI assistant’s performance and fine-tune the RAG (retrieval-augmented generation) pipeline configuration to optimize the assistant’s responsiveness and accuracy.
Troubleshooting and Quality Assurance: Conduct in-depth troubleshooting to address issues related to AI performance and user interactions, ensuring the assistant delivers a seamless experience.
Required Skills/Abilities:
Strong analytical skills with the ability to identify trends and patterns in user behavior and system performance.
Detail-oriented mindset with a focus on troubleshooting and quality assurance.
Familiarity with SQL, Python, and Postman is highly preferred but not required.
Basic knowledge of AI technologies and natural language processing (NLP) is a plus.
Strong problem-solving abilities and proactive approach to system optimization.
Ability to work collaboratively across engineering, product, and support teams.
Passion for technology and an interest in shaping its application in the real estate industry.
Education and Experience:
Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, or equivalent experience.
Experience working with data management, system optimization, or AI-related tools is a plus.
Previous experience in troubleshooting or supporting AI systems or software products is a plus.
Must-Have: Ability to truly encompass our Company Core Values
Work Hard. Be Kind
“We” are bigger than “me”
Tech x Humanity
Physical Requirements:
Sit for long periods of time
Real is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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Are you ready to make a meaningful impact in the tech-driven world of real estate? At Real, a leading national real estate brokerage operating out of Mumbai, we are on a mission to revolutionize how home-buying and selling occurs with cutting-edge technology. We are currently looking for a skilled Prompt Engineer to join our dynamic research and development team. In this role, you will be at the forefront of enhancing user experiences by improving our AI assistant’s performance, analyzing user queries, and collaborating closely with engineers and product managers. Your contributions will help real estate brokers save time and deliver exceptional client services. As a Prompt Engineer, you will manage and refine our knowledge sources, troubleshoot AI performance issues, and roll out updates that better meet user expectations. Joining us means being part of a fast-paced environment where you get to leverage your analytical skills to optimize systems and bring innovative solutions to life. We're dedicated to creating a workplace where hard work and kindness coexist, driving the future of real estate technology. If you are passionate about tech and eager to shape its applications in the real estate industry, then this position might just be the perfect fit for you!
Building your future, together! Our Values are: Work Hard, Be Kind - We care. We make things happen. Simply Great Service - We provide service from our hearts with skill and experience. Embrace, Resolve, Evolve - Sometimes, things go wrong. We...
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