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Prompt Engineer

Real is a fast-growing national real estate brokerage powered by technology. Real is currently operating in all U.S. states, Canada, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, as we lead the disruption with our cutting-edge technology platform. We are on a mission to revolutionize the home-buying and selling process, making agents' lives better while creating lucrative financial opportunities for them.


For more information, visit https://www.onereal.com/


Work Schedule:  3:30 PM TO 12:30AM IST  

Location: Remote - India.  

Job Summary:

We are seeking a skilled and motivated Prompt Engineer to join our research and development team at Real. This role will involve improving the system’s accuracy, efficiency, and overall user experience by managing data sources, analyzing user queries, and collaborating with cross-functional teams. You will directly contribute to a groundbreaking product that helps real estate brokers and agents save time, reduce errors, and deliver better service to their clients.

Duties/Responsibilities

  • Enhance Knowledge Sources: Regularly manage and update the documentation and data sources that drive the AI assistant’s responses, ensuring they are accurate, relevant, and up-to-date.

  • Analyze and Improve: Identify patterns and trends in user queries and support tickets to detect areas where the system falls short and implement solutions to improve AI performance.

  • Collaborate on Solutions: Work closely with engineers, product managers, and QA teams to test, deploy, and validate updates, ensuring the system meets user expectations.

  • Monitor and Refine: Continuously monitor the AI assistant’s performance and fine-tune the RAG (retrieval-augmented generation) pipeline configuration to optimize the assistant’s responsiveness and accuracy.

  • Troubleshooting and Quality Assurance: Conduct in-depth troubleshooting to address issues related to AI performance and user interactions, ensuring the assistant delivers a seamless experience.

Required Skills/Abilities: 

  • Strong analytical skills with the ability to identify trends and patterns in user behavior and system performance.

  • Detail-oriented mindset with a focus on troubleshooting and quality assurance.

  • Familiarity with SQL, Python, and Postman is highly preferred but not required.

  • Basic knowledge of AI technologies and natural language processing (NLP) is a plus.

  • Strong problem-solving abilities and proactive approach to system optimization.

  • Ability to work collaboratively across engineering, product, and support teams.

  • Passion for technology and an interest in shaping its application in the real estate industry.

Education and Experience:

  • Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, or equivalent experience.

  • Experience working with data management, system optimization, or AI-related tools is a plus.

  • Previous experience in troubleshooting or supporting AI systems or software products is a plus.

Must-Have:  Ability to truly encompass our Company Core Values

  • Work Hard. Be Kind

  • “We” are bigger than “me”

  • Tech x Humanity

Physical Requirements: 

  • Sit for long periods of time

Real is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

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CEO of Real
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Prompt Engineer, Real

Are you ready to make a meaningful impact in the tech-driven world of real estate? At Real, a leading national real estate brokerage operating out of Mumbai, we are on a mission to revolutionize how home-buying and selling occurs with cutting-edge technology. We are currently looking for a skilled Prompt Engineer to join our dynamic research and development team. In this role, you will be at the forefront of enhancing user experiences by improving our AI assistant’s performance, analyzing user queries, and collaborating closely with engineers and product managers. Your contributions will help real estate brokers save time and deliver exceptional client services. As a Prompt Engineer, you will manage and refine our knowledge sources, troubleshoot AI performance issues, and roll out updates that better meet user expectations. Joining us means being part of a fast-paced environment where you get to leverage your analytical skills to optimize systems and bring innovative solutions to life. We're dedicated to creating a workplace where hard work and kindness coexist, driving the future of real estate technology. If you are passionate about tech and eager to shape its applications in the real estate industry, then this position might just be the perfect fit for you!

Frequently Asked Questions (FAQs) for Prompt Engineer Role at Real
What responsibilities does a Prompt Engineer at Real have?

As a Prompt Engineer at Real, your main responsibilities include managing and updating documentation and data sources that drive the AI assistant’s responses, identifying areas for improvement in AI performance, and collaborating closely with cross-functional teams to test and validate system updates.

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What skills are required for the Prompt Engineer position at Real?

A successful Prompt Engineer at Real should possess strong analytical skills, a detail-oriented mindset for troubleshooting, and a proactive approach to system optimization. Familiarity with SQL and Python, along with a basic knowledge of AI technologies and natural language processing, will be advantageous.

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What educational background is needed for a Prompt Engineer at Real?

At Real, candidates for the Prompt Engineer position should ideally hold a Bachelor's degree in Computer Science, Data Science, Engineering, or a related field. Equivalent experience in data management or AI-related fields is also acceptable.

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Where is the Prompt Engineer position located?

The Prompt Engineer position at Real is remote, allowing you to work from the comfort of your home in India, with a work schedule from 3:30 PM to 12:30 AM IST.

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What is the company culture like at Real for a Prompt Engineer?

The company culture at Real emphasizes collaboration, innovation, and a commitment to core values such as hard work and kindness. Prompt Engineers will find a supportive environment that encourages teamwork and professional growth.

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Is prior experience in AI systems necessary for the Prompt Engineer role at Real?

While prior experience in troubleshooting or supporting AI systems is a plus for the Prompt Engineer role at Real, it is not strictly required. Real values skills and potential alongside experience.

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How does the Prompt Engineer role contribute to the real estate industry at Real?

The Prompt Engineer role at Real plays a pivotal part in enhancing the AI assistant that supports real estate professionals, ultimately helping them to save time, improve client interactions, and deliver superior service in their transactions.

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Common Interview Questions for Prompt Engineer
Can you explain what your role as a Prompt Engineer at Real would involve?

In answering this question, describe the various responsibilities expected of a Prompt Engineer, such as enhancing AI performance, managing data sources, analyzing user behavior, and collaborating with teams to optimize processes.

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What tools and technologies do you think are essential for a Prompt Engineer?

Highlight any familiar tools such as SQL, Python, or Postman, and reflect on their significance in analyzing data, managing systems, or developing AI solutions within your role at Real.

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How do you approach troubleshooting an AI system's performance issues?

Discuss a structured approach to troubleshooting, such as identifying patterns, testing assumptions, and systematically implementing solutions while focusing on providing a seamless user experience.

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Can you discuss a time you improved a system’s performance?

Prepare to share a specific example highlighting how you identified areas needing improvement, the steps you took, and the measurable results of your efforts to enhance system performance.

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What would you look for when analyzing user queries?

Talk about identifying recurring themes, common issues, and specific areas where the AI may need improvement to ensure better user satisfaction and more accurate responses.

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How important is collaboration in the role of a Prompt Engineer?

Emphasize that collaboration is vital to ensure all member insights and skills come together to create effective solutions, and mention how cross-team collaboration can enhance project outcomes.

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What do you think is the future of AI in the real estate industry?

Share insights on evolving AI applications within real estate, such as predictive analytics for home pricing or enhanced personalized user experiences through smarter AI assistants.

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How do you prioritize tasks when managing improvements to an AI system?

Outline your prioritization method, suggesting approaches like assessing the potential impact on user experience, analyzing urgency, or consulting with team members for collaborative input.

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What motivates you to work with AI technologies?

Discuss your passion for technology, your interest in AI, and how this role at Real combines both to drive innovation and make a significant impact in the real estate field.

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What experience do you have with project management in an engineering context?

Discuss any relevant project management experience, highlighting successful project completions, team collaboration, and how you ensured clear communication throughout the process.

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Building your future, together! Our Values are: Work Hard, Be Kind - We care. We make things happen. Simply Great Service - We provide service from our hearts with skill and experience. Embrace, Resolve, Evolve - Sometimes, things go wrong. We...

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Full-time, remote
DATE POSTED
November 27, 2024

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