Transactions Settlement Specialist

As a Transactions Settlement Specialist at Real, your primary responsibilities will include reviewing and verifying closing transactions for accuracy, settling transactions efficiently, and coordinating outgoing payments with the finance team. You will also support agents by managing payment processing platforms and addressing any commission disbursement inquiries while ensuring that all documentation meets the standards across the provinces where Real operates.

To apply for the Transactions Settlement Specialist position at Real, candidates should have a high school diploma or equivalent, along with at least 3 years of relevant experience in the Real Estate Transaction process. A solid understanding of the Canadian real estate transaction landscape and basic accounting principles is essential for success in this role.

Successful Transactions Settlement Specialists at Real should be tech-savvy, with the ability to learn new software and adapt to updates quickly. Strong problem-solving skills, intermediate accounting knowledge, and the capability to work under tight deadlines are vital. Additionally, strong communication skills and a commitment to delivering exceptional service are necessary to support agents effectively.

At Real, we recognize the importance of providing our Transactions Settlement Specialists with the resources they need to thrive. This includes access to leading transaction management platforms, ongoing training opportunities, and a collaborative team environment that encourages communication and support across all departments.

The company culture at Real is centered around our Core Values: Work Hard, Be Kind, Tech x Humanity, and that 'We' are bigger than 'me.' As a Transactions Settlement Specialist, you will be a part of a supportive environment where teamwork and collaboration are encouraged, making it a great place for growth and innovation.

In responding to this question, briefly outline your past roles related to real estate transactions, highlighting specific tasks you've accomplished, such as verifying documents or processing payments. Be sure to mention how your skills align with the responsibilities outlined in the Transactions Settlement Specialist role at Real.

When discussing your approach to tight deadlines, provide examples from past experiences where you've successfully managed your time under pressure. Emphasize your organizational skills and any specific techniques you employ to prioritize tasks effectively.

Be prepared to discuss any transaction management platforms, accounting software, or communication tools you have experience with. Highlight your willingness and ability to learn new tools quickly, as this adaptability is essential for success in the Transactions Settlement Specialist role at Real.

When answering this question, focus on a specific instance where you identified a problem, communicated with the involved parties, and reached a resolution. Exhibit your conflict resolution skills and your commitment to ensuring a smooth transaction process, just as you would in your role at Real.

Discuss specific methods you use to verify and check your work, such as utilizing checklists or employing software tools designed for error reduction. You could also share instances where your attention to detail helped prevent issues in previous roles, showcasing your fit for the Transactions Settlement Specialist position.

In your response, highlight your customer service approach. Discuss how you would communicate effectively and ensure that any inquiries are addressed promptly and clearly, reinforcing your commitment to supporting agents in their transactions at Real.

Take a moment to discuss the qualities you believe are critical—such as strong organization, detail orientation, excellent communication skills, and adaptability. Tie these qualities back to the core values of Real, reinforcing how they align with the company's mission.

Share your strategies for staying engaged and productive while working from home. This could include a structured routine, regular communication with colleagues, or using productivity tools that enhance your workflow—demonstrating your active commitment to your role at Real.

This is a great opportunity to showcase your familiarity with financial transactions, reconciliations, and any relevant coursework you may have completed. Be specific about how this knowledge applies to the Transactions Settlement Specialist role and ensure you connect your experience back to handling real estate transactions.

When answering, focus on your passion for the real estate industry and how Real's mission resonates with you. Highlight your enthusiasm for being part of a team that leverages technology to enhance the transaction process, showcasing your alignment with the company's innovative spirit.