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Junior Salesforce Business Analyst

About realfast

We are living in a crazy timeline. Every week brings new AI capabilities, new possibilities, and new ways to make software smarter. And now with Agentforce, Salesforce is fundamentally changing how work gets done in the enterprise.

At realfast.ai, we believe in the transformative potential of AI to positively impact businesses and lives. As an AI-first organization, we leverage AI for both internal processes and delivering exceptional value to our customers.

Here's what we're looking for

A Junior Salesforce business analyst or consultant who can walk into any business context, document all the needed context, and independently execute and manage Salesforce configurations. You're probably someone who gets a kick out of architecting elegant Salesforce solutions and is already using AI to speed up implementations.

Your role will be central to helping our clients transform their Salesforce orgs, working at the forefront of implementing Agentforce for clients, and reimagining how things could work in an agent-first world.

So, if you're excited about being among the first admins to master Agentforce and help define what AI-native Salesforce implementations look like, this role is for you.

What you'll actually be doing

  • Configuring Salesforce applications independently, including custom objects, workflows, Flows, and user interfaces

  • Managing system security with sharing rules, permission sets, and profiles

  • Creating and maintaining Flows to automate business processes

  • Writing detailed user stories and acceptance criteria in structured formats (e.g., “As a [role], I want to [functionality], so that [benefit]”) with a strong focus on quality and clarity

  • Defining acceptance criteria using the Given-When-Then format to ensure solutions meet business needs

  • Collaborating with the team to ensure Salesforce solutions align with both technical feasibility and business goals

  • Proactively optimizing Agentforce configurations and processes — this will be a critical focus for the role

  • Handling end-user support, training, and documentation to ensure successful adoption of the platform

What you need to bring

  • 2-5 years of experience as a Salesforce Administrator or Business Analyst, with a proven track record of independently implementing solutions

  • Expertise in Agentforce — the highest priority for this role

  • Salesforce Administrator Certification (Required)

  • Salesforce AI Specialist Certification (Required)

  • Hands-on experience with 10+ Salesforce projects across diverse industries

  • Strong proficiency in Flows, security configurations, and scalable automation solutions

  • Exceptional communication and documentation skills, especially for user stories and acceptance criteria

  • Analytical thinking and problem-solving skills to drive continuous system improvements

This role is for you if

  • You’re deeply curious and driven to learn continuously.

  • You take the time to dig deep and understand “why” before jumping to solutions.

  • You thrive in a collaborative and consultative work environment, working well with cross-functional teams.

  • You focus on delivering high-quality work, even within tight constraints.

  • You can handle complex requirements and deliver complete solutions independently.

  • You’re motivated to work on Agentforce and push the boundaries of Salesforce implementations.

This role is NOT for you if

  • You need a highly structured work environment to be effective.

  • You haven’t explored general or Salesforce-specific AI tools and capabilities.

  • You shy away from taking ownership and driving end-to-end project delivery.

Why realfast.ai?

  • Be part of the team shaping how AI transforms the Salesforce ecosystem

  • Work with others who are as passionate about Salesforce innovation as you are

  • Get early access to Agentforce and help define best practices

  • Contribute to the broader Salesforce community through our work

  • Shape the future of AI-driven Salesforce implementations

Recruitment process & guidelines

Please follow the instructions carefully to increase your chances of successfully interviewing for this position. While we understand that itʼs difficult for oneʼs experience to match 100% of the role requirements, we want you to understand the role requirements well and apply only if you have a good chance of doing well on the job.

  • Application: Read this JD well and fill your application here by explaining the following questions

  • Screening call: We will have an 30-min screening call with you to discuss your application and determine the fit.

  • Post screening there will be 2 rounds.


Additional details
Work mode: Hybrid, mostly remote with flexibility when required
Travel: Nil to minimal

Know more about www.realfast.ai
Yourstory: How realfast.ai is helping IT services industry cut delivery times
aim: This AI Startup is an Iron Man Suit for the IT Guys

What You Should Know About Junior Salesforce Business Analyst, RealFast.ai

Imagine stepping into a role where your curiosity about Salesforce can flourish! At Realfast.ai, we are on the cutting edge of the AI revolution, and we’re looking for a Junior Salesforce Business Analyst to join our innovative team in India. Here, you'll have the opportunity to learn and grow while creating tailored Salesforce solutions that truly resonate with our clients' needs. Your day-to-day will include independently configuring Salesforce applications, managing security settings, and ensuring seamless automation through custom flows. The role is perfect for someone who enjoys documenting user stories and acceptance criteria in a clear way, allowing you to contribute directly to high-quality Salesforce implementations. Additionally, you'll engage with an enthusiastic team, collaborating to optimize Agentforce configurations, which means your input will have real impact! We value your ability to dig deep into problem-solving and foster collaboration among various teams. If you have 2-5 years of experience, a knack for writing structured user stories, and you’re hungry to master emerging AI applications within Salesforce, then we’re thrilled to invite you to apply. Join us in shaping the future of Salesforce and making a tangible difference in the industry!

Frequently Asked Questions (FAQs) for Junior Salesforce Business Analyst Role at RealFast.ai
What are the responsibilities of a Junior Salesforce Business Analyst at Realfast.ai?

The Junior Salesforce Business Analyst at Realfast.ai is responsible for configuring Salesforce applications, including custom objects and workflows. You will also manage security settings, create automation flows, and write detailed user stories and acceptance criteria. Your collaborative efforts with the team will ensure Salesforce solutions align with business goals while proactively optimizing Agentforce configurations.

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What qualifications do I need to apply for the Junior Salesforce Business Analyst position at Realfast.ai?

To apply for the Junior Salesforce Business Analyst position at Realfast.ai, you should have 2-5 years of experience in a similar role, with a proven track record in Salesforce implementations. Required certifications include Salesforce Administrator and Salesforce AI Specialist. Strong skills in Flows, security configurations, and exceptional communication are a must!

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How can a Junior Salesforce Business Analyst contribute to AI-driven implementations at Realfast.ai?

As a Junior Salesforce Business Analyst at Realfast.ai, you will play a crucial role in implementing Agentforce, the AI-native Salesforce solution. Your work will directly affect how businesses leverage Salesforce to enhance their processes, making your contributions vital in the transition to smarter, AI-driven Salesforce implementations.

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What type of work environment can Junior Salesforce Business Analysts expect at Realfast.ai?

Junior Salesforce Business Analysts at Realfast.ai can expect a flexible hybrid work environment. While most work will be remote, there may be opportunities for in-office collaboration. The culture promotes continual learning and innovation in a supportive environment that thrives on collaboration and high-quality outputs.

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What skills are emphasized for a Junior Salesforce Business Analyst at Realfast.ai?

Key skills for the Junior Salesforce Business Analyst at Realfast.ai include analytical thinking, problem-solving abilities, and exceptional documentation skills. Proficiency in configuring Salesforce applications and a deep curiosity to learn about AI tools are also essential, ensuring you can deliver quality solutions independently.

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Common Interview Questions for Junior Salesforce Business Analyst
What experience do you have with Salesforce implementations?

In answering this question, highlight specific projects where you've independently configured Salesforce applications. Discuss your role in these projects, the technologies you used, and the outcomes delivered. Provide concrete examples that demonstrate your ability to understand and implement Salesforce solutions.

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Can you explain your process for writing user stories?

When discussing your process for writing user stories, focus on the structured format you use, like the 'As a [role], I want to [functionality], so that [benefit]' approach. Provide an example of a user story you crafted, emphasizing how it helped clarify requirements for a project.

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How do you approach problem-solving when faced with complex requirements?

Demonstrate your analytical skills by outlining your approach to breaking down complex requirements into manageable components. Discuss methods you use to identify solutions and ensure that they align with both technical feasibility and business goals.

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What is your experience with automation in Salesforce?

Talk about your experience with Salesforce flows and any automation projects you've implemented. Highlight specific instances where automation improved efficiency and accuracy in business processes, providing measurable outcomes if possible.

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How do you handle end-user support and training?

Discuss how you approach end-user support by emphasizing your communication skills and your commitment to user feedback. Talk about any training sessions or documentation you have created to facilitate ease of use and adoption of the Salesforce platform.

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What is Agentforce, and why is it important for this role?

Show your understanding of Agentforce as an AI-driven tool that enhances the Salesforce ecosystem. Discuss how familiarity and expertise in Agentforce can empower you to define best practices and improve implementations for clients.

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Can you give an example of how you ensured quality in a project?

Provide an example of a project where you created acceptance criteria using the Given-When-Then format. Explain how this structure led to improved communications about quality expectations and resulted in successful project delivery.

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How do you collaborate with cross-functional teams?

Highlight your teamwork approach by discussing how you effectively communicate and liaise with different stakeholders. Provide examples of successful projects that required input from various team members and how those collaborations led to successful outcomes.

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What drives your passion for Salesforce and its AI capabilities?

Share your enthusiasm for Salesforce and AI by discussing how advancements in technology excite you. Mention specific features or tools that inspire you, and how you see them transforming business processes for clients.

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How do you prioritize your workload in a remote environment?

Discuss your time management techniques and how you use project management tools to stay organized. Emphasize your commitment to meeting deadlines and how you effectively communicate your progress within a remote work setting.

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Full-time, hybrid
DATE POSTED
April 23, 2025

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