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Job details

Home Advisor

Realm is a fast-growing marketplace utilizing AI to transform home renovations. They seek a skilled Home Advisor to help homeowners manage their renovation projects, ensuring a seamless client experience.

Skills

  • Sales experience
  • Customer success
  • Account management
  • Communication skills
  • Relationship building
  • Project management

Responsibilities

  • Meet with homeowners to understand their renovation goals, budget, and timeline.
  • Assist in developing renovation plans aligned with homeowner needs.
  • Help homeowners establish and manage budgets.
  • Provide recommendations for trusted contractors.
  • Help homeowners set realistic timelines and milestones.
  • Address and resolve any renovation challenges.
  • Ensure clients are motivated to sign construction contracts.

Education

  • Bachelor's Degree or equivalent experience

Benefits

  • Work in a fast-paced environment
  • Opportunities for growth and development
  • Dynamic team culture
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Home Advisor, Realm

Hey there! We’re Realm, a fast-growing marketplace on a mission to leverage AI to revolutionize home renovations right here in Los Angeles. We’re already the leaders in the renovation marketplace, but our journey is just beginning, and we’re looking for a passionate Home Advisor to join our vibrant team. If you're driven by results and thrive in a high-energy environment, this role is tailor-made for you! As a Home Advisor at Realm, you'll be the reassuring guide for homeowners embarking on their renovation journey. From your first chat to the moment they sign the contract with a preferred vendor, you’ll be their trusted expert. Your communication skills and knack for relationship-building will play a crucial role in delivering a seamless experience for our clients. You'll consult with homeowners to understand their vision, help them plan their projects, and provide insights that align with their budget and needs. You will also coordinate with top-notch contractors and manage timelines to ensure everything stays on track. Every day, you’ll tackle unique challenges that arise and take the lead in problem-solving. Your ultimate goal? To see your clients excited and equipped to make informed decisions regarding their most significant asset – their home. So, if you’re ready to work hard, push the boundaries, and be part of an ambitious company that values growth and innovation, apply today. Together, let’s create something remarkable in the world of home renovations!

Frequently Asked Questions (FAQs) for Home Advisor Role at Realm
What does a Home Advisor at Realm do?

As a Home Advisor at Realm, you’ll be the main point of contact for homeowners, providing expert guidance throughout their renovation projects. Your role includes consulting on design, managing budgets, coordinating with trusted vendors, and ensuring projects are completed on time.

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What qualifications are needed to become a Home Advisor at Realm?

Realm seeks candidates with 3-5 years of experience in sales or account management, specifically in closing sales roles. A Bachelor's Degree or equivalent experience is required, as are strong communication skills and a detail-oriented mindset.

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How can I excel as a Home Advisor at Realm?

To excel as a Home Advisor, focus on building strong relationships with clients through effective communication and empathy. Being data-driven and organized will help you manage projects efficiently, while a willingness to learn will enhance your skills in the renovation industry.

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What is the work environment like for a Home Advisor at Realm?

As a Home Advisor at Realm, you can expect a fast-paced and energetic work environment. You'll be surrounded by a dedicated team that values ambition and innovation, offering you a collaborative atmosphere to showcase your skills and grow.

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Is previous experience in construction necessary to be a Home Advisor at Realm?

While not required, having experience or knowledge in construction and real estate is a plus for a Home Advisor at Realm. It can enhance your ability to provide valuable insights to clients during their renovation projects.

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Are there opportunities for growth as a Home Advisor at Realm?

Yes, Realm is expanding rapidly, and as a Home Advisor, you'll have significant opportunities for professional growth. Your performance will directly contribute to the company's success, opening pathways for advancement within the organization.

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What characteristics make a successful Home Advisor at Realm?

Successful Home Advisors at Realm are typically driven, adaptable, and excellent communicators. Being an autonomous self-starter and having high emotional intelligence will also help you connect with clients and understand their needs effectively.

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Common Interview Questions for Home Advisor
Can you describe your experience in sales and how it applies to the Home Advisor role?

In responding to this question, emphasize your previous roles where you've successfully closed deals and highlight specific achievements. Explain how those experiences have honed your communication and relationship-building skills vital for a position as a Home Advisor.

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How would you guide a homeowner who is unsure about their renovation budget?

Focus on your ability to empathize with the homeowner’s concerns and suggest a structured approach to budget planning. Offer to provide cost estimates and discuss alternative materials while ensuring quality is not compromised.

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What strategies would you use to manage multiple renovation projects simultaneously?

Discuss your organizational skills and tools you utilize for tracking timelines and tasks. Highlight specific methods for prioritizing tasks and maintaining clear communication with clients and contractors to avoid misunderstandings.

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How do you handle conflicts or disagreements with clients during a renovation project?

Explain your approach to conflict resolution, emphasizing active listening and open communication to understand client concerns. Share an example of a past conflict and how you successfully navigated it to maintain a positive relationship.

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Describe a situation where you turned around a dissatisfied customer into a happy client.

Provide a specific example that illustrates your ability to empathize with clients, understand their needs, and take actionable steps to resolve their issues. Focus on how your interpersonal skills and commitment to service made a difference.

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What do you consider when making recommendations for contractors and vendors?

Discuss your criteria for selecting reputable contractors, including their past work, client reviews, and reliability. Illustrate how you prioritize client needs and expectations when making these recommendations.

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Can you explain how you would measure the success of your Home Advisor role?

Outline key metrics such as client satisfaction ratings, sales targets, and project timelines. Emphasize the importance of adaptability and continuous learning to improve based on feedback and results.

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What role does communication play in a successful renovation project?

Discuss the critical nature of clear, proactive communication in aligning expectations with clients and contractors. Provide examples of how you’ve facilitated open dialogues to ensure everyone involved is informed and engaged.

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How do you ensure homeowners feel supported throughout their renovation journey?

Talk about your approach to nurturing relationships, including regular check-ins, providing educational resources, and being readily available to answer questions or address concerns, thus ensuring clients feel valued and supported.

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What excites you most about the Home Advisor position at Realm?

Connect your personal interests with the mission of Realm. Express your enthusiasm for being part of a transformative team and how the role aligns with your professional goals in home renovation and customer service.

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Realm is a mobile database that enables its users to develop applications faster, develop applications that are fast, and craft amazing user experiences. Realm is a replacement for SQLite & Core Data. It can save users thousands of lines of code &...

6 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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