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Property Manager

Are you self-motivated with a passion for customer service and looking to take your commercial property management skills to the next level? 

Look no further than Realty Income!  

Realty Income is looking to hire a seasoned Commercial Property Manager to join our team and take on the daily operations of our commercial properties. But that's not all - this role requires a true strategic leader who can develop and implement property-specific plans, manage budgets, and execute capital improvements. You will be the driving force behind ensuring our properties comply with all regulations, codes, and policies, and work closely with contractors and vendors to ensure timely and budget-friendly project completion.  

 

The responsibilities include, but are not limited to:

 

  • Support occupancy goals by providing superior customer service and relationship management to achieve high renewal ratios.
  • Develop and maintain effective relationships with clients (tenants).
  • Investigate and resolve all complaints, disturbances, and violations.
  • Ensure compliance with property management policies and procedures, codes, regulations, and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices.
  • Navigate and update the company's ERP system (Yardi) for maintenance requests, preventative maintenance, vendor and client information, and key building data.
  • Oversee property revenues and expenses, ensuring the budget and financial goals are met.
    • Ensure receivables and lease responsibilities are current, manage collections and defaults;
    • Oversee vendors and completion of work for maintenance requests;
    • Assist in creation and implementation of operating and capital budgets;
    • Establish and administer estimated/actual recoveries;
    • Manage operating expense reconciliations aligned with lease provisions;
    • Coordinate insurance requirements for properties and vendors;
    • Manage all property expense invoices.
  • Coordinate clients move-in/out process in a timely and coordinated manner.
  • Manage tenant improvement, including lease/title review, plan/scope, approvals, close-out documentation, and fund disbursement.
  • Plan, schedule, and coordinate general maintenance, major repairs, and capital improvement projects.
    • Liaison between client and construction management;
    • Resolve property and customer related issues;
  • Report property damage claims, complete restoration work, in partnership with clients and other parties.
  • Ensure that goals and objectives are being met by anticipating and responding to changes or needs of other team members.
  • Foster a positive work environment to provide for the professional growth and development of all employees.
  • Other duties as assigned.

 

What we need from you:  

 

  • Proficiency in Microsoft Office: (Excel, Word, Outlook, Teams, OneDrive), Adobe Acrobat and SharePoint.  Proficiency with Yardi a strong plus.
  • Ability to identify and resolve problems in a timely manner, including gathering and analyzing information skillfully and developing alternative solutions.
  • Able to prioritize and plan work activities and use time efficiently to meet and exceed productivity standards.
  • Adaptable to changes in the work environment, delays, and unexpected events, and competing demands.
  • Able to read, analyze, and interpret common technical documents, financial reports, and legal documents.
  • It is expected to meet the requirements, a qualified candidate will have a bachelor’s degree in real estate or property management, or equivalent knowledge gained from work experience; in addition to at least 5 years of experience in commercial property management.

 

What You’ll get in Return:  

Realty Income, The Monthly Dividend Company®, is an S&P 500 company and member of the S&P 500 Dividend Aristocrats® index. We invest in people and places to deliver dependable monthly dividends that increase over time. The company is structured as a real estate investment trust (“REIT”), and its monthly dividends are supported by the cash flow from over 15,000 real estate properties primarily owned under long-term net lease agreements with commercial clients. Realty Income has declared over 640 consecutive monthly dividends on its shares of common stock throughout its 55-year operating history and increased the dividend over 120 times since Realty Income’s public listing in 1994 (NYSE: O).  

 

Our purpose is to build enduring relationships and brighter financial futures. Among other benefits our employees enjoy: 

  •              Competitive Salary including potential for bonus and stock awards. 
  •              Best-in-class Benefit Package 
  •              Collaborative, team-oriented environment 
  •              Opportunities for Continuing Professional Development 

 

Additional information can be obtained from the corporate website at www.realtyincome.com. 

 

The base salary for this role is in the range of $67,442 - $118,848. You may be eligible for an annual discretionary bonus and an annual discretionary stock award, (dependent on date of hire) to be discussed during the initial phone interview. Base salary and total compensation package determined by the candidate's experience, knowledge, education, skills, performance, and abilities, as well as internal equity, company performance, and alignment with market data. Realty Income will be accepting application for this role until November 11, 2024. Should the company deem necessary, the application deadline may be extended without further notice. To apply please click the “Apply” button.

 

Most US based full-time and part-time roles come with flexible schedules. We offer a best-in-class benefits package that includes healthcare, dental, and vision insurance for employees and eligible dependents. Our 401(k)-retirement plan has a company match of 50% up to 6% of eligible compensation. Realty Income also offers other wellness, financial, and work/lifestyle-specific benefits, along with 12 PTO hours every month; in addition to 12 paid holidays, and paid volunteer time. Realty Income’s purpose is to build enduring relationships and brighter financial futures, and this starts with you! 

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CEO of Realty Income
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Average salary estimate

$93145 / YEARLY (est.)
min
max
$67442K
$118848K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Manager, Realty Income

Are you ready to take your commercial property management skills to the next level? Realty Income is searching for a passionate and experienced Commercial Property Manager to join our dynamic team! In this exciting role, you'll play a crucial part in the daily operations of our commercial properties, which means you'll need to be a true strategic leader. Your responsibilities will range from managing budgets and executing capital improvements to ensuring all our properties comply with regulations and policies. You'll be the go-to person for fostering relationships with tenants, resolving issues, and navigating our ERP system, Yardi, to keep everything running smoothly. Managing property revenues and expenses while keeping occupancy goals on track is key, and you'll work closely with contractors and vendors to ensure timely project completion. With an emphasis on customer service, you'll support high renewal ratios and maintain effective client relationships. If you're ready to come aboard an S&P 500 company known as The Monthly Dividend Company®, where your contributions can help shape brighter financial futures, take the leap and apply today!

Frequently Asked Questions (FAQs) for Property Manager Role at Realty Income
What skills are essential for a Commercial Property Manager at Realty Income?

To succeed as a Commercial Property Manager at Realty Income, you need strong customer service skills, a proven track record in property management, and proficiency in using tools like Yardi. Effective communication and problem-solving abilities are also vital, as you will handle tenant relations, resolve complaints, and oversee vendor projects.

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What is the typical career path for a Commercial Property Manager at Realty Income?

At Realty Income, a Commercial Property Manager often progresses from roles in property management or real estate. With 5 years of experience, you can advance to senior management positions, focusing on strategic initiatives and team leadership in our thriving S&P 500 organization.

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How does Realty Income support its Commercial Property Managers?

Realty Income provides its Commercial Property Managers with a collaborative work environment, continuous professional development opportunities, and a comprehensive benefits package. We prioritize our employees' professional growth and ensure they have the resources needed to excel in their roles.

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What are the primary responsibilities of a Commercial Property Manager at Realty Income?

As a Commercial Property Manager at Realty Income, you'll oversee daily operations, manage budgets, ensure compliance with regulations, maintain tenant relationships, and coordinate projects for property improvements. Your role is key to achieving financial goals and maintaining high occupancy rates.

Join Rise to see the full answer
What technology tools are used by Commercial Property Managers at Realty Income?

Commercial Property Managers at Realty Income use various technology tools, with Yardi being a primary ERP system for managing maintenance requests and tenant information. Proficiency in Microsoft Office and SharePoint is also essential for effective communication and documentation.

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What benefits do employees receive at Realty Income as a Commercial Property Manager?

As a Commercial Property Manager at Realty Income, you will enjoy a competitive salary, performance-based bonuses, a comprehensive benefits package, and 401(k) matching. We also provide 12 PTO hours every month, paid holidays, and wellness-specific benefits to promote a healthy work-life balance.

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What qualifications are needed to apply for the Commercial Property Manager position at Realty Income?

To apply for the Commercial Property Manager position at Realty Income, candidates should have a bachelor’s degree in real estate or property management, or equivalent work experience, along with at least 5 years of relevant experience in commercial property management.

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Common Interview Questions for Property Manager
Can you describe your experience with budget management in property management?

When answering this question, highlight your past experiences overseeing budgets, ensuring expenses align with financial goals, and managing operating costs. Provide specific examples of how you successfully identified and implemented cost-saving measures.

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How do you handle difficult tenants or complaints related to property management?

To answer this, discuss your approach to conflict resolution, emphasizing your communication skills. Share an example of a past situation where you effectively resolved a tenant complaint and maintained a productive relationship.

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Tell us about your experience using property management software like Yardi.

When addressing this question, detail your proficiency with Yardi, explaining how you utilized it for tracking maintenance requests, managing tenant information, and overseeing finances. Highlight any relevant metrics you improved through effective software use.

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How do you ensure compliance with property management regulations and policies?

In your response, illustrate your familiarity with relevant regulations and describe the steps you take to ensure compliance at your properties. Discuss systematic documentation and regular audits to maintain adherence to standards.

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What strategies would you use to maintain high renewal rates among tenants?

Explain your strategies for tenant retention, emphasizing superior customer service, relationship management, and proactive communication. Discuss ways to address tenant concerns promptly to foster loyalty and ensure satisfaction.

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Can you provide an example of how you have successfully implemented a capital improvement project?

When answering, outline a specific project you managed from inception to completion. Describe the planning, budgeting, and execution details and emphasize the positive impact it had on the property or tenant experience.

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What is your approach to training and developing your team?

In your response, talk about your belief in fostering a collaborative environment, your history of mentoring team members, and your strategies for setting performance goals that encourage professional development.

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Describe a time when you had to adapt to a change in the work environment.

Share a specific situation where unexpected changes occurred, such as budget cuts or regulatory changes. Detail how you navigated these situations and ensured your team adjusted accordingly while maintaining high performance.

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How do you prioritize and plan daily tasks as a Property Manager?

Discuss your methods for organizing and prioritizing daily tasks, such as creating to-do lists, using project management tools, or setting clear deadlines with your team to maintain efficiency and meet occupancy goals.

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What was the most challenging aspect of your previous property management roles?

Identify a specific challenge you faced and describe how you overcame it, focusing on problem-solving skills and the positive outcomes achieved through your efforts.

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For more than 50 years, Realty Income has been guided by its mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to ...

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November 26, 2024

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