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Job details

Customer Success Manager, Enterprise

Recorded Future is the world’s largest intelligence company, seeking an Enterprise Customer Success Manager to drive client relationships and product adoption in their cyber threat intelligence solutions.

Skills

  • Customer Success experience
  • Understanding of Cyber/Information Security
  • Project Management familiarity
  • Superb communication skills

Responsibilities

  • Act as the primary contact for customer security teams
  • Drive product adoption across enterprise clients
  • Execute client engagement and Success Plans
  • Manage inquiries related to intelligence services
  • Identify account risk factors and coordinate remediation efforts
  • Collaborate with various departments to deliver solutions
  • Capture and share customer experiences

Education

  • Bachelor's degree or 3+ years of relevant experience

Benefits

  • Inclusive work environment
  • Opportunities for personal growth
  • Support for diverse backgrounds
To read the complete job description, please click on the ‘Apply’ button
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CEO of Recorded Future
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Christopher Ahlberg
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Empower our clients with intelligence to disrupt adversaries.

38 jobs
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 31, 2024

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