Project Management Specialist II

At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.

Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.

That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.

Redwood Credit Union is looking for Facilites Technician who will be responsible for managing complex, strategic projects with a focus on leading, planning, implementing, and executing projects. This role involves meeting commitments and communicating with sponsors, stakeholders, and management.

ESSENTIAL FUNCTIONS:

Project Management

• Manage assigned projects with varying degrees of complexity, including strategic projects, from initiation to closure.

• Accountable for project results and holding the project sponsor accountable to project results.

• Facilitate project initiation, including defining the project objective, scope, risks, and resource requirements.

• Resolve conflicts within the project team.

• Develop methods to monitor project progress and provide corrective supervision as needed.

• Work cross-functionally to solve problems and implement changes.

• Follow RCU’s project management methodology and ensure adherence to the methodology.

• Present oral and/or written reports defining plans, problems, and resolutions to appropriate levels of management.

• Proactively engage present and future stakeholders in design, priority setting, and implementation.

• Create a sense of belonging and ownership among team members; assemble a project team with the right mix of skills; coach and motivate team members; delegate responsibility; promote mutual support and interaction.

• Consult and provide advice, facilitate discussion, and resolve conflict; establish trust; build and use cross-functional relationships to accomplish work objectives.

• Ensure that project status, issues, and successes are communicated to the project team, stakeholders, sponsors, and all levels of management and documented appropriately.

• Address delicate situations and handle conflicts to maximize opportunity and minimize exposure to risk.

• Prioritize own and project work and anticipate consequences of actions, potential problems, or opportunities for change.

• Set and meet realistic project deadlines and communicate current and projected issues; escalate as appropriate.

• Understand how and when to escalate issues to higher levels; analyze risks and future impact of decisions.

• Make decisions and take timely independent action to achieve stated project priorities.

• Initiate and implement improvements to workflow and processes.

• Develop and maintain effective working relationships with the Executive team, Senior management, and team members through regular communication.

Project Support

• Support project owners in the development of project plans and milestones.

• Follow up with project owners to ensure all projects are on schedule and completed on time.

• Develop testing plans with project owners to ensure effective and timely testing.

• Ensure project owners develop communication plans and execute them prior to project roll-out.

• Recommend improved processes to enhance the overall efficiency and effectiveness of project planning across the organization.

• Provide training to project owners/managers on the project management process.

• Provide necessary support to the PGC, including agenda creation and meeting notes distribution.

• Proficient in operating a PC with knowledge of Word, Excel, Outlook, and Smartsheet software with Internet/intranet access.

• Preferred working knowledge of financial services, credit union industry and regulations, terminology, and procedures.

• Ability to understand the implications of credit union regulations and their impact to projects.

• Strong organization, research, analytical, and planning skills.

• Ability to analyze risks and future impact of decisions.

• Exceptional written and verbal communication skills.

• Ability to work independently, demonstrate initiative, and be resourceful.
• Ability to document information clearly, accurately, and completely.

• Ability to establish and maintain effective working relationships with a diverse group of people.

• Thorough understanding of project management phases, techniques, and tools: Initiation. Design: definition/scope/requirements. Implementation & Control: scope, work plans, resources, deliverables, testing, monitoring, transition planning. Close: completion and assessment.
• Strong and tested project management skills.

• Ability to stand, bend, stoop, sit, walk, and reach overhead, twist, and turn.

• Ability to lift up to twenty pounds occasionally.

• Ability to use a computer keyboard and calculator.

• Work environment is indoors; majority of the time is spent sitting at a desk.

• Ability to obtain Project Manager Professional (PMP) certification is preferred.

The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in business administration, Project Management, or closely related field and a minimum of five years of project management experience.

Compensation: Base starting range: $101,691 to $134,003 annually commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

•  Competitive medical, dental, and vision insurance, mental health offerings

•  Employee performance incentive plan

• Salary Advancement– Merit increase based on performance

• 401(k) program with employer match

• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

  RCU Discounts and Perks-

•  RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

•  RCU employees are eligible for a 1% discount on all recreational or boat loan products

• 2% discount off Visas and LOC Loans through RCU

• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

• 0% interest on garment, fitness, or home office equipment loan of up to $500

• 100% financing for employee purchased homes!

Why work for Redwood Credit Union?

•   Local financial institution, providing unparalleled service since 1950

• Recognized by Newsweek as one of "America's Best Credit Unions 2024"

• Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting

•  Voted Best Places to Work in the North Bay 19 years in a row

•   World-class employee engagement scores

•  Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

•   Recognized by Forbes as one of “America’s Best Small Employers 2023"

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

                                         We are an Equal Opportunity Employer