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Job details

Staff Customer Engineer

Reltio is seeking a Staff Customer Engineer to lead the US Customer Engineering team, ensuring best-in-class service to customers utilizing Reltio's data-driven applications.

Skills

  • Master Data Management (MDM) expertise
  • Cloud services familiarity (AWS, GCP, Azure)
  • Experience with REST APIs and customer support tools

Responsibilities

  • Architect, troubleshoot, and optimize complex customer problems.
  • Guide and mentor customer engineers.
  • Collaborate with cross-functional teams to address customer issues.
  • Develop best practices for incident management in the support team.
  • Monitor customer feedback to enhance customer experience.

Education

  • Bachelor's degree in Computer Science
  • Master's degree preferred

Benefits

  • Flexible work arrangements
  • Professional development opportunities
  • Health and wellness programs
To read the complete job description, please click on the ‘Apply’ button
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CEO of Reltio
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Manish Sood
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We help businesses accelerate the value of data, so they can maximize impact every day.

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BADGES
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CULTURE VALUES
Inclusive & Diverse
Customer-Centric
Feedback Forward
Collaboration over Competition
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$120,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 13, 2024

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