Reltio is seeking a Staff Customer Engineer to lead the US Customer Engineering team, ensuring best-in-class service to customers utilizing Reltio's data-driven applications.
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Skills
Master Data Management (MDM) expertise
Cloud services familiarity (AWS, GCP, Azure)
Experience with REST APIs and customer support tools
Responsibilities
Architect, troubleshoot, and optimize complex customer problems.
Guide and mentor customer engineers.
Collaborate with cross-functional teams to address customer issues.
Develop best practices for incident management in the support team.
Monitor customer feedback to enhance customer experience.
Education
Bachelor's degree in Computer Science
Master's degree preferred
Benefits
Flexible work arrangements
Professional development opportunities
Health and wellness programs
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