Job details

Telephonic Client Manager

• Are you interested in supporting our customer to resolve their issues?• Do you enjoy collaborating cross-functionally to deliver on common goals?Hybrid Role: Expectation that employees will be in our Dayton, Ohio office two days per week and work remotely the other three days.Join us in shaping a more just world.About UsLexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.About the RoleYou will manage protect and grow revenue through the sale of LexisNexis products, services, and content on the State and Local Government Team. You will sell to existing customers.Responsibilities• Meeting or exceeding monthly and annual sales goals.• Identifying, targeting and maximizing revenue and growth opportunities• Developing solid relationships with key customer contacts and decision makers• Taking responsibility for the overall health and status of the customer relationship• Providing customer feedback to internal partners regarding product or content issues• Negotiating and renegotiating contracts resulting in an aligned objective• Gathering customer and market insights ensuring we meet the customer needs and reporting this against our goalRequirements• Have successful sales experience• Display excellent business-to-business sales experience• Have a high school diploma, or GED• Demonstrate proven success negotiating contracts and closing business• Have experience interacting with C-level corporate executives• Display previous field account management and marketing experience• Have solid communication, interpersonal and presentation skills• Be able to effectively partner and collaborate across teams• Have the ability to travel on occasion (nominal, estimated at less than 10% of the time)Work in a way that works for youWe promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.Working with UsLexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.Working for youWe believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Comprehensive, multi-carrier health plan benefits- Disability insurance- Dependent care and commuter spending accounts- Life and accident insurance- Retirement benefits (salary investment plan/employer stock purchase plan)- Modern family benefits, including adoption and surrogacyAbout our TeamLexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.Please read our Candidate Privacy Policy.

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$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Telephonic Client Manager, RELX

Are you passionate about helping customers resolve their issues and providing top-notch support? As a Telephonic Client Manager at LexisNexis in Dayton, OH, you'll play a vital role in ensuring our clients feel valued and understood. In this hybrid role, you’ll spend two days a week in our office and the rest working remotely, allowing you to find a balance that suits your lifestyle. LexisNexis, part of RELX, is a global leader in providing legal, regulatory, and business information, and we’re on a mission to improve decision-making for our customers. In this role, you will focus on managing and expanding relationships with existing clients, meeting or exceeding sales goals, and identifying growth opportunities. Your day will be spent developing strong relationships with key decision-makers, providing invaluable feedback to our internal teams, and ensuring customer needs are met efficiently. With your proven sales experience and excellent negotiation skills, you’ll have the opportunity to make a significant impact on our client's satisfaction and our business’s success. Plus, we believe in a healthy work-life balance, offering flexible work options and a comprehensive benefits package. If you’re ready to leverage your skills in a supportive and innovative environment, come join the LexisNexis team and help shape a more just world!

Frequently Asked Questions (FAQs) for Telephonic Client Manager Role at RELX

What are the responsibilities of a Telephonic Client Manager at LexisNexis?

As a Telephonic Client Manager at LexisNexis, your main responsibilities will include managing client relationships, meeting monthly sales goals, identifying growth opportunities, and providing customer feedback. You will work closely with key decision-makers while ensuring the overall health of client relationships and negotiating contracts to achieve aligned objectives.