Product Manager - Front-End Channels (Mobile/Web)

The Product Manager - Front-End Channels at Renmoney is responsible for leading the product strategy, optimizing user experience, and ensuring that our mobile app and web platforms provide a seamless financial service experience. You will work closely with cross-functional teams to increase customer acquisition, retention, and engagement, ultimately driving revenue growth.

To be considered for the Product Manager - Front-End Channels role at Renmoney, you should have 5+ years of product management experience in fintech or digital banking. A strong background in managing mobile/web platforms with proven outcomes is essential. Ideally, candidates should hold a Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.

As the Product Manager - Front-End Channels at Renmoney, you'll ensure that all front-end features comply with Nigerian fintech regulations and maintain data privacy standards. You’ll collaborate with various teams to integrate compliance into the design and functionality of our customer-facing products.

Key responsibilities for the Product Manager - Front-End Channels at Renmoney include defining product vision, leading UI/UX optimizations, managing product sprints, driving engagement through customer feedback, and monitoring key performance indicators to assess the success of the product features.

Essential skills for the Product Manager - Front-End Channels at Renmoney include strong leadership, analytical thinking, proficiency in tools like JIRA, Figma, and Google Analytics, and the ability to influence stakeholders. Additionally, an understanding of REST APIs and Agile methodologies will be beneficial in this role.

When prioritizing features in a product backlog, I evaluate them based on factors such as customer impact, alignment with business goals, resource availability, and user feedback. Employing frameworks like MoSCoW or RICE helps me make informed decisions and ensure that the most critical features are developed first.

In a recent product launch, my team and I established clear objectives, conducted extensive user testing, and collaborated with marketing for effective launch strategies. The result was a 25% increase in user engagement and positive feedback regarding the new features we implemented.

I gather customer feedback through surveys, usability testing sessions, and in-app analytics. This data is invaluable for understanding user pain points and identifying areas for improvement, allowing me to make informed decisions that enhance the overall user experience.

I measure product success using key performance indicators (KPIs) such as conversion rates, user retention, and engagement metrics. Additionally, I analyze user behavior through tools like Firebase and Google Analytics to gain insights into how well the product meets customer needs.

To ensure effective cross-functional collaboration, I maintain open lines of communication, schedule regular check-ins with team members from engineering, design, and marketing, and use collaborative tools like Confluence to keep everyone aligned on project goals and timelines.

When optimizing user experience, I focus on understanding user behavior through analytics and feedback. I collaborate with UX designers to implement iterative improvements and conduct usability tests to ensure our changes create a more intuitive and enjoyable experience for our users.

One significant challenge I faced was managing stakeholder expectations during a product redesign. By facilitating open discussions, setting clear project timelines, and providing regular updates, I was able to ensure transparency and maintain support throughout the entire process.

I address competing priorities by having clear criteria for project evaluation based on user impact and business objectives. Employing prioritization frameworks like RICE allows me to make data-driven decisions and communicate effectively with stakeholders to align on what the focus should be.

In a past project, I used data from Google Analytics to identify that users were dropping off during the onboarding process. By pinpointing specific barriers, we made targeted changes that led to a significant increase in the onboarding completion rate, boosting overall user engagement.

I advocate for inclusive design by incorporating diverse user testing groups and gathering feedback from users with varying levels of tech-savviness. This approach ensures we identify and eliminate barriers, making our products accessible for all potential users.