Account Manager – Key Account Management

About Us 

RepRisk is a rapidly growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world – we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public information and identify environmental, social, and governance risks. We serve as a reality check for how companies conduct their business around the world – do they walk their talk when it comes to human rights, labor standards, corruption, and environmental issues? 

We Offer 

• Flexible working hours and arrangements
• An entrepreneurial, international, and dynamic work environment
• A shared mission to drive accountability and responsible behavior of companies, thus creating positive change
• A company that embraces diversity, because life would be boring if we were all the same!

Your Responsibilities 

We are looking for a driven, independent, and ambitious Account Manager in the Key Account Management department. You will play a crucial role for cultivating, managing and growing of client relationships with our banking, insurance, investment management, corporate, and supply chain clients, ensuring a seamless client experience.   

You will be part of our international Commercial team and report to the EMEA Team Lead – Key Account Management based in London, United Kingdom. You will be working virtually with colleagues and counterparts globally. The candidate must be an established strategic thinker with relevant experience to represent the organization towards our numerous counterpart relationships. Moreover, you will:   

• Own, manage a portfolio of clients including banks, insurance providers, asset managers, asset owners, and non-financial multinationals, amongst others   
• Expansion of sales activities by upselling of RepRisk services, across divisions and entire enterprises in line with the RepRisk client journey  
• Support RepRisk’s position as a leading ESG service provider and supporting clients in navigating RepRisk’s platform and providing high-quality service standards to ensure client satisfaction and high client retention rate   
• Active contact with internal and external counterparts, including contract and pricing negotiations, ensuring delivery on service levels, and acting as an escalation point for any issues arising  
• Carry out a variety of operational and administrative activities in the lifecycle of a client relationship   

You Offer

• 2-3 years of previous experience in financial markets or in a client-facing role with demonstrated experience in selling and contract negotiations.   
• Proficient in managing a book of 80 – 100 accounts. 
• Higher economic education with a Bachelor's or higher degree preferred.   
• Candidates with experience with financial institutions, especially with asset managers, banks, and insurance, will be given priority.   
• Uncovers and meets the need of external clients; builds strong working partnerships with clients and internal organization; acts with urgency and works hard to address client demands.  
• Understands business, financial and technical terminology, including how organizations operate, compete, profit and grow.  
• Fluency in English with major business languages, German, Italian, and/or Spanish would be an advantage.  
• Strong technical understanding that enables easy interaction with financial professionals, IT and Product Teams.   
• Superior communication and presentation skills. Strong ability to work efficiently under pressure and multiple priorities. 
• Advanced MS Office skills are essential. Experience using Salesforce is a plus.   

Please note that we will only consider candidates with a valid work permit.