Research Data Analyst II (Immediate Opening)

Job Title: Research Analyst

Position Title: Research Analyst

Function: Business Intelligence & Data Analytics

Family: Research

Reports to: Director, Institutional and Community Based Pay Grade: E11
Research

Terms of • 230 days per year FLSA Classification: Exempt
Employment: • Non-Chapter 21 employment agreement.

• Salary is at pay grade E11 on the Exempt SAISD

Compensation Plan

• Entry salary is at $52,366.40 with consideration

for directly related experience.

Funding
• This position is locally funded.

Source:

Job Scope

Use some independent judgement and familiarity of the field to perform work. May provide input into the
development of policies and procedures. May be responsible for administration of moderate complexity
departmental programs.

Position Summary

Provide, present and support accurate and timely analysis and reporting through coding, maintenance, and
processing of District data from a variety of sources including District developed questionnaires and other internal
and external databases such as the District's Student Information Systems, National Student Clearinghouse or Free
Application for Federal Student Aid. Develops, maintains, tracks, monitors, and supports District initiatives such as
Research Request Review Committee and data sharing processes. Develops District data collection and surveys
using Qualtrics. Collaborates and partners with internal and external stakeholders to facilitate projects to provide
data and research support. Provide monthly and annual reporting and analysis of various data points that include
student demographic and performance data; post-secondary readiness metrics, and state and District assessments
such as STAAR/EOC, PSAT/SAT, ACT, and TSI. Collaborates and supports District/Campus end-users to maintain
and update reports as well as responds, documents, tracks, and monitors telephone and email requests for data
support to ensure timely resolution. Provides data to stakeholders using District supported tools such as BI
Platform/Crystal Reports/SAP, Microsoft Office Productivity Software such as Access, Excel, SharePoint, and other
data analysis software such as SPSS.

Essential Functions / Key Responsibilities

1. Provide input into the design, development, and preparation of databases for tracking and non-complex
analysis under moderate supervision.

2. Code and format verbatim survey comments for non-complex analysis and reporting.
3. Provide input into proofreading, testing, monitoring, and facilitating the administration of questionnaires

including online surveys and related presentations using some latitude for independent judgement.
4. Provide support with the development of non-complex data analysis exhibits, including PowerPoint charts

and tables, for presentations, data discussions, and reports using general knowledge.

5. Develop and report, including delivering presentations, and non-complex data to campus and District

administrators using some latitude for independent judgement.
6. Provide input into maintaining and refining systems to log, organize, and process external research

requests for the District Research Request Review Committee under moderate supervision.
7. Provide support with updating and maintaining non-complex data reports on the Crystal Enterprise 9 and

SharePoint data sharing systems using some latitude for independent judgement.
8. Provide support with troubleshooting non-complex Crystal Enterprise, Crystal Management Console, and

SharePoint issues using general knowledge to ensure accurate and timely reporting. Provide campus
support navigating district data systems including Crystal Enterprise 9 and SharePoint systems under
moderate supervision.

9. Perform other related duties as assigned within the appropriate skill and experience capabilities expected
for this position under moderate supervision.

Minimum Requirements

• Bachelor's degree from an accredited college or university or four years equivalent experience.

• 2+ years progressive experience in database analysis and support and/or marketing research data

collection and analysis, in research field or education setting, and with Crystal Reports and SQL
programming

• Candidate must have satisfactory outcome of fingerprinting background check. Non-refundable fee

(approximately $50.00) paid by the employee

Preferred Qualifications

• Master's Degree from an accredited university

• Five or more years progressive experience in database analysis and support and/or marketing research

data collection and analysis, in research field or education setting, and with Crystal Reports and SQL
programming

Knowledge, Skills & Abilities

• Knowledge of the Texas Public Information Act

• Knowledge of the Family Educational Right s and Privacy Act (FERPA)

• General knowledge of SQL programming

• Expertise with Microsoft Word, Excel, and PowerPoint

• Knowledge of Crystal report writing and Crystal Enterprise reporting platform
• Experience in data analysis and trouble-shooting large data sets

• Working knowledge of batch file organization and processing

• Experience with Survey Monkey, Qualtrics or other primary data collection tools

• Exceptional focus on detail to minimize errors of omission and transcription

• Strong interpersonal, communication, organizational skills, and the ability to build rapport with team

members

• Demonstrated ability to prioritize and manage own work based on competing demands of multiple

projects under pressure of simultaneous deadlines

• Strong ability to process information from a variety of sources and solve non-complex problems in a

dynamic environment

• Demonstrated ability to anticipate non-complex data needs

• Knowledge of and/or experience in working with student, administrative, or personnel systems and

subsystems

• General knowledge of networking and computer science fundamentals

Working Conditions

Work Environment:

• Computer, computer software programs and peripherals, teacher resource materials and

equipment, copier, fax, and other equipment applicable to position.

• Frequent exposure to temperature extremes (hot and cold), humidity extremes, noise. Occasional

exposure to biological hazards (communicable diseases, bacteria, insects, mold, fungi, etc.

Physical Demands/Requirements:

• Maintain emotional control under stress; work with frequent interruptions/deadlines and prolonged or

irregular hours; Frequent walking, standing, stooping, bending, pulling and pushing; Occasional: Lifting
and carrying 10-25 pounds frequently, 25-40 pounds occasionally, more than 45 pounds infrequently with
assistance; Pushing/pulling 10-35 pounds sporadically; May be required under specific circumstances to
provide physical restraint of students in danger of causing harm to themselves or others; Frequent
districtwide and occasional statewide travel.

Supervisory Responsibilities / Direct Reports

• None
  

It is the policy of San Antonio ISD not to discriminate on the basis of race, color, religion, national origin, age,
sex, gender identity, gender expression, sexual orientation or disability in its vocational programs, services or
activities as required by Title VI of the Civil Rights Act of 1964, as amended; Title IX of the Education
Amendments of 1972; Section 504 of the Rehabilitation Act of 1973, as amended, and SAISD's board policies
DIA, FFH, and FFI.

Employee Printed Name: Date: