Retail Sales Director

Retail Sales Director

Why Bink?

Our Vision: We are a FinTech company that are on a mission to transform the way people engage with loyalty programmes. Our unique offering will see us partnering with more and more Tier 1 banks. Combined with our own direct to consumer app offering, this means growth and heaps of career opportunity.

Our Commercial Model: Bink has partnered with Barclays Plc and Lloyds Banking Group to deploy our technology & services in the hands of +27 million customers in the UK, and we believe we can build further scale by partnering with multiple players in the payments’ ecosystem to attract and onboard a multitude of merchants onto our platform and serve their unique loyalty offers through the mobile banking channels (currently Barclays, Lloyds, Halifax and Bank of Scotland).

Our Flexibility: Hours or location, we don’t mind as long as we all come together as a team regularly to keep the spirit alive.

Our People: We’re a big fan of talented people. We’re also a fan of loyalty and rewards. Put those together and you get a company who respects talent and recognises loyalty with some rather lovely rewards.

Your Learning Curve: We have amazing leaders, great tech mentors and experienced Engineers who you can shadow and learn from every day.

About the Retail Sales Director Position

Reporting to the Chief Revenue Officer, Tim Gittins, the Retail Sales Director will be responsible for driving the growth of our capability by building partnerships with retailers in the UK. This role will require you to use a range of business development skills to engage with prospects, navigate multiple decision makers and negotiate at senior levels.

Through our partnership with Barclays and Lloyds, we have reached a scaled customer base and provide the ability to pair a customer’s transaction behaviour with our retailer offering to enable customers to seamlessly join loyalty programmes directly within the banking journey. We are also deepening our relationship with Barclays and Lloyds through the implementation of a partnership agreement with their merchant acquiring business, to enable the distribution of the Bink capability to major retail brands in the UK, effectively supercharging our sales effort in this space.

What You’ll Be Doing as a Retail Sales Director

• Driving and growing a pipeline of prospective merchants, proactively researching to identify key decision makers to engage with the prospect to secure face to face meetings, navigating large organisations and building relationships with multiple decision makers
• Building a deep understanding of merchant priorities to enable the creation of a commercial model/partnership proposal per retailer that demonstrates a compelling, targeted value proposition for the merchant
• Ensuring cross-functional alignment with product management, product delivery and solutions delivery. Act as the voice of the customer within all internal product design and prioritisation forums, to ensure that Bink brings the right product set to the marketplace
• Creating and driving new business through the delivery of sales pitches, presentations and sales proposals. Comfort in dealing with senior level executives, as well as being able to articulate technical detail and complexity to more junior level stakeholders
• Using a variety of styles to persuade and negotiate appropriately to overcome objections to a positive conclusion, and have the appropriate relationship skills to manage dialogue with partners productively and effectively
• Representing Bink at industry events and conferences as appropriate

Requirements for the Retail Sales Director Position

• Demonstrable experience in closing deals in B2B sales, preferably from a loyalty, financial, retail or fintech sector
• Track record of excellence in exceeding sales goals and sales quotas
• Excellent communication skills – comfortable presenting to senior level management and functional stakeholders in equal measure
• Highly collaborative/team-focussed demeanour, generating authentic followership from those that you work with
• Adaptability – stability of performance through uncertainty and pressure
• Natural flair for proactivity and accountability– taking responsibility for making things happen
• Relentless energy for creating deal opportunities, engaging partners in our sales process and closing B2B deals

Nice to Have for the Retail Sales Director Position

• In-depth understanding of payments and loyalty space – with solid understanding of how brands and retailers engage with and consume loyalty products
• Strong experience in retail sector – either gained directly within a retailer environment, or having partnered extensively with retailers
• Experience of key industry verticals with whom Bink partner – grocery, convenience, high street retail, casual dining and fashion/clothing retail
• Strong network in the retail space in the UK market

We are very good at developing our people so if you don’t have all but have some/most of the skills listed above, please apply anyway!

Benefits at Bink

• Share Options – We want our employees to be truly invested in our business and be rewarded for the part they play in our success
• 25 days paid holiday, plus bank holidays and the option to buy/sell up to 5 days holiday
• Vitality Health Insurance, or Wellbeing Allowance, supporting your physical and mental health
• Automatic enrolment into Aviva private pension plan
• Enhanced family leave – 6 months full pay for maternity and adoption leave, 3 weeks full pay paternity
• Life Assurance and Income Protection, providing peace of mind for you and your loved ones
• Employee assistance programme
• Volunteering – 2 days per year to get involved in a cause you’re passionate about
• Flexible working, hours, location, we don’t mind as long as we all come together as a team regularly to keep the spirit alive
• Agile rewards, celebrating a job well done in a way that matters to you
• Free drinks and snacks at the offices
• Regular team events, hackathons, lunches, gaming nights, well-being activities & much more