Job details

Revenue Manager (Remote)

About Choice Hotels

In the hospitality industry, people matter.

Choice Hotels International (NYSE: CHH) is one of the largest and most successful lodging franchisors in the world. Choice currently franchises more than 7,100 hotels, representing nearly 570,000 rooms, in more than 40 countries and territories. Ranging from limited service to full-service hotels in the upscale, midscale, extended-stay and economy segments, Choice-branded properties provide business and leisure travelers with a range of high-quality, high-value lodging options throughout the United States and internationally. For more information on Choice Hotels, visit the company’s website:

www.choicehotels.com

At Choice Hotels, we welcome and respect your voice while fostering a culture that empowers you to learn, grow, and make an impact. We are at an exciting intersection of the hospitality and franchising sectors, fueled by the power of technology.

When you #MakeItYourChoice, you will have the environment, the tools, and momentum to drive your career and organizational success.

The Role

The Revenue Manager maximizes hotel room revenue through daily management of room inventory and product pricing for assigned hotels. The position is responsible for developing and recommending price and selling strategies to optimize the best mix of business through multiple distribution channels. The daily practice of maximizing hotel rooms revenue through the development and implementation of effective transient inventory and pricing strategies based on future demand forecasts, utilizing Choice’s standardized tools and operational procedures. They will understand the market and competitive positioning in order to develop each hotel's business strategy integrating both strategic and tactical skills. The Revenue Manager must be strategic and decisive, combining knowledge in revenue management, ecommerce, sales, marketing and distribution to make the optimal revenue decisions.

Responsibilities:

Serve as the primary point of contact for hotels in revenue management program. Provide consultative services and assistance to hotels and Area Directors as necessary to implement revenue management and distribution strategies.
Manage the guest room inventory through the systems end date for assigned hotels. Assist hotels in managing rates and inventory across distribution channels to ensure parity. Optimize RevPAR by analyzing demand and creating effective selling strategies, oversell and optimal market mix.
Generate and distribute daily, weekly and monthly Revenue Management reports. Review demand, conventions and citywide event calendars for the market. Communicate proactively with properties regarding rate strategies.
Lead the Revenue Strategy Conference Calls with the hotel team to review performance, selling strategies and market trends for assigned hotels. Prepare and analyze weekly, monthly and period end data including Daily Report, Segmentation Report, ChoiceMAX reports, pricing positions, market shops, STR, reservation activity, etc.
Act as a liaison between the hotel and Choice teams as it pertains to Revenue Management. Utilize and share in-depth knowledge of brand systems such as Rates Center, Choice ADVANTAGE®, ChoiceMAX, Rates and Inventory, Choice EDGE, and Lanyon. Ensure hotels are aware of new marketing and promotional opportunities as they are made available and ensure hotel strategies align with brand philosophies.
Assist hotels in completing corporate and group RFPs.
Complete special projects and other responsibilities as assigned based on the needs of the Choice RM. Participate in development and roll out of corporate-wide and franchise-wide Revenue Management activities.

Skills, Education, Background, & Experience:

Bachelor’s degree in Hotel Management, Business, Finance, Economics, Statistics or relevant field of work or an equivalent combination of education and work-related experience.
Revenue Management Certification (CHRM or CRME) is required of all Choice Revenue Management team members. Candidates who are not already certified will need to become certified within the first year of employment.
Minimum 1-3 years of experience as a Revenue Manager, or Business or Consulting experience focused on financial analysis or revenue analytics.
Understanding of Revenue Management principles and philosophies , tools and reports, as well as industry standard metrics and related reports.
Knowledge of Choice Internet sites, Property Management Systems, Choice distribution platforms and strategies, GDS systems a plus.
Proficient in the use of all Microsoft office applications with high degree of demonstrated proficiency in Excel.
Strong analytical skills, including the ability to evaluate data, extract actionable insights, and convert to strategic revenue opportunities.
Ability to apply critical thinking skills to understand and solve complex problems and use data as the basis for making recommendations.
Ability to articulate revenue strategies and deployment to achieve strategies. Presents ideas, expectations and information in a concise, well-organized way.
Excellent verbal and written communication skills. Good listener with strong observation skills.
Ability to influence decision-makers at all levels; able to convince others to act through presentation of analysis and information.
Ability to make measurable progress on multiple high priorities while also handling the day-to-day operations.
Committed with strong drive to achieve goals, ensure accountability, and drive results. Creates new and better ways for the organization to be successful.
Seeks ways to grow and be challenged. Actively learns through experimentation when tackling new problems, using both successes and failures as learning fodder.
Collaborative and works effectively as part of a team.
Must be able to work independently with minimal direction since this is a virtual role. Must have WIFI/internet access to support VOIP and virtual private network requirements.
Ability to travel up to 10% of the time.

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.

By Choice Hotels

We bring together the people, brands and technology that enable the success of others - welcoming every guest, every partner, everywhere their journey takes them.

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FUNDING

Public

INDUSTRY

Hotels & Resorts

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Rockville, MD

DATE POSTED