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AcceleratorKMS Developer / Administrator

The AcceleratorKMS Developer/Administrator is a senior-level role responsible for the implementation, configuration, and ongoing administration of the Accelerator Knowledge Management System (AKMS) for our clients. This position requires technical expertise, a deep understanding of operational workflows, and the ability to collaborate effectively with stakeholders to ensure the successful deployment and utilization of the system. The ideal candidate will excel in streamlining content management processes, enhancing operational efficiency, and promoting safety and compliance through the effective use of AKMS.

Key Responsibilities:

  1. Implementation and Configuration:
    • Lead the setup, configuration, and customization of AKMS modules for new clients.
    • Configure database servers using Microsoft SQL Server and integrate AKMS with existing systems.
    • Digitize and transition paper-based forms and processes into AKMS’s electronic workflows.
  2. System Administration:
    • Manage user roles, domains, and access permissions.
    • Administer request forms and oversee the effective governance of content within the system.
    • Perform complex configurations and installations to tailor the system to client needs.
  3. Technical Support and Troubleshooting:
    • Utilize proficiency in MS Excel, macro programming, SQL databases, and Python to address technical issues and optimize system performance.
    • Provide prompt troubleshooting and resolution of system issues to minimize downtime.
  4. Collaboration and Communication:
    • Work closely with clients, project teams, and software vendors to scope requirements, develop solutions, and ensure successful implementation.
    • Communicate technical details effectively to non-technical stakeholders.
    • Lead end-user training sessions to drive adoption and maximize the system’s value.
  5. Documentation and Compliance:
    • Maintain comprehensive documentation for configurations, designs, and procedures to ensure compliance with ISO standards and industry best practices.
    • Implement a single source of truth for operational and technical content management.
  6. Continuous Improvement:
    • Capture and integrate user feedback to enhance system usability and functionality.
    • Drive process improvements by leveraging AKMS’s content management capabilities, including intelligent content reuse and automated workflows.
  • Proven experience implementing and configuring AKMS (either through Hexagon or Innovatia), or similar Procedure Lifecycle Management (PLCM) solutions.
  • Proficiency in Microsoft SQL Server configuration and database management.
  • Strong skills in MS Excel, including macro programming, with Python proficiency preferred.
  • Familiarity with operational workflows in the process industry, including Shift Handover, Operator Inspections, and Management of Change processes.
  • Demonstrated ability to troubleshoot technical issues and ensure system reliability.
  • Strong communication and stakeholder engagement skills.
  • Experience in end-user training and change management.
  • Knowledge of ISO compliance and operational safety standards. Note: 
  • ReVisionz is not currently sponsoring new work visas. Candidates must have Permanent Resident status in Canada or be a US citizen/Green Card holder in the USA.
  • The successful candidate can work remotely from their home residence in either Canada or the US.

Ideal Candidate: The ideal candidate is an experienced subject matter expert (SME) with a track record of successful AKMS or similar software implementations. They thrive in dynamic environments, possess a problem-solving mindset, and are passionate about improving operational efficiency and safety. This role is critical for ReVisionz to help our clients seeking to leverage AKMS to enhance human performance, ensure compliance, and streamline content management processes.

At ReVisionz, we embrace diversity and welcome applications from all qualified candidates. While we appreciate every submission, only those under consideration will receive further communication.  We foster a respectful, supportive, and inclusive environment where accessibility, diversity, and equal opportunity are paramount. Applicants requiring accommodation throughout the recruitment process are encouraged to communicate their needs.

As a proud advocate of diversity and equal opportunity, ReVisionz does not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Our selection decisions are solely based on job-related factors.

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About AcceleratorKMS Developer / Administrator, ReVisionz

If you're looking for an exciting opportunity with ReVisionz as an AcceleratorKMS Developer/Administrator, you've landed in the right place! In this senior-level role, you'll take the lead on implementing, configuring, and managing the Accelerator Knowledge Management System (AKMS) for clients across various industries. We're seeking someone who isn't afraid to roll up their sleeves to customize AKMS modules and ensure smooth transitions from paper-based processes to digital workflows. Your technical expertise in Microsoft SQL Server, advanced Excel capabilities including macro programming, and a touch of Python will be your best allies in providing top-notch support and troubleshooting. You'll not only manage user access and oversee content governance but also play a vital role in training end-users, empowering them to maximize the system's value. Your strong communication skills will come in handy as you work side-by-side with project teams and stakeholders to scope requirements effectively. Plus, your dedication to continuous improvement will help capture essential user feedback, making the AKMS even more user-friendly. With the option to work remotely from your home in Canada or the US, this position is ideal for anyone who values flexibility while being a critical part of the ReVisionz mission to enhance operational efficiency and compliance. Diversity and inclusion are at the heart of our company culture, and we encourage applications from all qualified candidates. Ready to take the next step in your career, where every day offers new challenges and opportunities to learn? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for AcceleratorKMS Developer / Administrator Role at ReVisionz
What are the key responsibilities of the AcceleratorKMS Developer/Administrator at ReVisionz?

As an AcceleratorKMS Developer/Administrator at ReVisionz, your key responsibilities include implementing and configuring the AKMS for new clients, managing user roles and permissions, providing technical support, and collaborating effectively with various stakeholders. You will be instrumental in digitizing processes, troubleshooting issues, and ensuring compliance with industry standards.

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What qualifications are needed for the AcceleratorKMS Developer/Administrator role at ReVisionz?

To qualify for the AcceleratorKMS Developer/Administrator role at ReVisionz, candidates should have proven experience with AKMS or similar Procedure Lifecycle Management solutions, proficiency in Microsoft SQL Server, and strong skills in Excel and Python. Familiarity with operational workflows in the process industry and a solid understanding of ISO compliance will also be highly beneficial.

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Is remote work available for the AcceleratorKMS Developer/Administrator position at ReVisionz?

Yes, the AcceleratorKMS Developer/Administrator position at ReVisionz offers the flexibility to work remotely from your home in either Canada or the US, allowing you to maintain a work-life balance while supporting our clients effectively.

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How does ReVisionz support diversity and inclusion in the workplace?

ReVisionz is committed to fostering a respectful and inclusive environment, actively welcoming applications from all qualified candidates. Our selection decisions focus solely on job-related factors, and we encourage individuals requiring accommodation throughout the recruitment process to communicate their needs.

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What kind of training will be provided for the AcceleratorKMS Developer/Administrator role at ReVisionz?

As an AcceleratorKMS Developer/Administrator at ReVisionz, you will lead end-user training sessions to ensure clients can effectively use the AKMS. Continuous improvement is a core value for us, so expect to capture user feedback to enhance system usability and performance further.

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Common Interview Questions for AcceleratorKMS Developer / Administrator
Can you explain your experience with the Accelerator Knowledge Management System?

When answering this question, highlight specific projects where you've implemented or managed AKMS. Discuss the challenges you faced and how you overcame them, showcasing your problem-solving skills and technical expertise.

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How do you approach troubleshooting technical issues in AKMS?

Provide specific examples of past experiences where you've successfully diagnosed and resolved technical problems within a system. Mention the tools and methods you use to identify issues, showcasing your analytical thinking.

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What strategies do you use to improve user adoption of new systems like AKMS?

Discuss your experience in training and supporting users. Share strategies that involve clear communication of value, user-friendly documentation, and ongoing support to help users feel comfortable with the technology.

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How do you ensure compliance with ISO standards in your work?

Talk about your understanding of ISO standards and how you ensure compliance through thorough documentation and adherence to best practices. Describe any direct experiences you have where compliance was a critical focus.

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What is your experience with SQL Server configuration?

Share your background in SQL Server, detailing your ability to configure database servers, manage data integrity, and execute queries. Highlight any projects where your SQL skills made a significant impact.

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How do you handle feedback from users regarding system usability?

Explain your process for capturing user feedback through surveys or direct communication, and how you integrate this feedback into actionable improvements to enhance system usability.

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Can you outline your approach to stakeholder engagement?

Discuss your methods for effective communication with stakeholders, including how you gather requirements and consistently update them throughout the project. Highlight any successful outcomes from your stakeholder engagement efforts.

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What are some common challenges you’ve faced when implementing AKMS and how did you overcome them?

Identify specific challenges such as resistance to change, data migration issues, or technical glitches, and explain your proactive approaches to resolving these issues, emphasizing your adaptability and resourcefulness.

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Describe your experience with macro programming in Excel.

Have examples ready that showcase how you've used macro programming to automate tasks and improve efficiency in content management. Mention any significant outcomes from these initiatives.

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What steps would you take to train users on new features of AKMS?

Outline an approach that includes creating clear instructional materials, conducting hands-on training sessions, and providing ongoing support to ensure users are confident in utilizing new features effectively.

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Full-time, remote
DATE POSTED
December 24, 2024

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