Roadie, a UPS Company, is looking for a Customer Support Specialist with excellent communication and problem-solving skills to provide support to the Roadie community.
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Skills
Strong written and verbal communication skills
Ability to problem solve and troubleshoot efficiently
Experience with Salesforce is a plus
Responsibilities
Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members
Proactively monitor in-progress deliveries and take corrective action when necessary
Collaborate with team members from various Roadie departments to ensure seamless delivery experience
Benefits
Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance
Generous PTO
Monthly 3-day weekends
Monthly WFH stipend
To read the complete job description, please click on the ‘Apply’ button