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Roadside Assistance Claims Processor

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
VAS a division of Brown & Brown is seeking a Roadside Assistance Claims Processor to join their team in Dallas, TX!
Summary:
The Roadside Assistance Claims Processor is responsible for adjudicating roadside claims that were not dispatched by the roadside network. The roadside assistance claims processor will determine if the customer is eligible for reimbursement per the terms and conditions of the contract.
WHAT YOU’LL DO:
  • Reviewing roadside claims submitted by the customer where the roadside network was not utilized.
  • Issue payments to customers for their roadside and trip interruption benefits.
  • Fielding calls from customers about their roadside benefits and reimbursements.
  • Assisting the claims department with customer inquiries.
  • Assisting operations representatives with administrative duties.
  • Ensure that all contract guidelines have been followed before payments are processed.
WHAT YOU’LL NEED:
Required
  • Excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and industry standard web applications
  • Ability to maintain a high level of confidentiality
WHAT WE OFFER:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Making a positive difference in the lives of our customers by protecting what they value most.

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DATE POSTED
July 21, 2023

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