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Money CX Agent
Join a leading fintech company that's democratizing finance for all. Robinhood is seeking growth-minded thinkers to shape their vision and systems.
Skills
- Deep customer empathy
- Critical thinking and problem-solving skills
- Ability to be agile and flexible
- Keen eye for spotting trends
Responsibilities
- Providing exceptional customer service to cardholders
- Acting as a subject matter expert on the Credit Card product
- Independently troubleshooting and resolving cardholders' inquiries
Education
- 2+ years of full-time work experience
Benefits
- Market competitive and equity-focused compensation
- 100% paid health insurance for employees with 90% coverage for dependents
- Dedicated mental health support
- Generous time off and parental leave
To read the complete job description, please click on the ‘Apply’ button
By
Robinhood
Robinhood is a leading financial services company headquartered in Menlo Park, California. The company was founded in 2013 and currently has 23.9 million funded customers, 13.7 million monthly active users, and $130 billion in assets under custody.
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Fast-Paced
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Learning & Development
Social Gatherings
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$42,624/yr - $50,880/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 23, 2024
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