Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Professional Services Analyst image - Rise Careers
Job details

Professional Services Analyst

About the Role
Rockerbox is the source of truth for marketing performance. As part of our scrappy and deeply analytical Professional Services team, you’ll be a core contributor to how we help customers make smarter, data-informed decisions. This role is hands-on, technical, and client-facing—ideal for someone early in their career who wants to grow as both an analyst and a strategic partner to marketers.

You’ll work closely with our Head of Professional Services and other internal stakeholders to design structured marketing tests, analyze results, and present findings to customers. Your days will be split between pulling and cleaning data from Rockerbox’s warehouse, writing code to set up and evaluate tests, and building visualizations and presentations to communicate results. You’ll spend time navigating datasets, solving complex customer problems, and customizing analyses for each unique account.

You won’t be working in a silo—this role is deeply collaborative, and you’ll have exposure to real-world marketing questions and strategies. You’ll also have the opportunity to grow into greater ownership of customer relationships, take on increasingly complex analyses, and build your voice as an advisor. We’re looking for someone with a technical foundation who’s excited to learn, iterate, and have a tangible impact on how marketers understand what’s working.

What You’ll Do

  • Own the day-to-day work of designing, executing, and analyzing structured tests for Rockerbox clients

  • Write SQL queries to extract and clean data from our warehouse

  • Use Python or R to structure experiments and build analysis workflows

  • Create and maintain Deepnote workbooks (or similar notebooks) to visualize test progress and results

  • Translate findings into clear, actionable presentations for our customers

  • Troubleshoot edge cases, data issues, and client-specific nuances

  • Occasionally use external data (e.g., Google Analytics) to support an analysis or supplement insights

What You Bring

  • Experience writing SQL in a real-world environment (e.g., school projects, internships, or job settings)

  • Proficiency in Python and / or R

  • Familiarity with BI tools (Looker, Power BI, Tableau, etc.)

  • Strong attention to detail, especially when working with incomplete or inconsistent datasets

  • A creative approach to problem-solving using data

  • Strong written and verbal communication skills—you're comfortable presenting your work

Nice to Haves

  • Experience working with ecommerce or marketing data

  • Familiarity with GA4 or other client-side analytics platforms

  • Prior experience building code notebooks in a platform such as Deepnote or Jupyter

Compensation and Benefits

  • $75,000 - 90,000 base salary, depending on skills and experience; Equity options

  • Remote-first - work anywhere in the US

  • Health, vision, and dental insurance

  • Unlimited PTO

  • 10 Paid Holidays

  • Rockerbox Unplugged - we shut down the last week of the year

  • 12 weeks Parental Leave for all parents of a new child

  • Traditional and ROTH 401k options

  • $1000 annual training stipend

  • Rockertreat! Annual company get-together

Rockerbox is a remote-first, equal opportunity employer. We actively encourage applicants from underrepresented backgrounds, and we are accepting candidates based anywhere in the United States.

Please note that we are not able to accommodate C2C candidates for this role. Rockerbox participates in E-Verify. As an employer utilizing E-Verify, we confirm the eligibility of all newly hired employees through an electronic database maintained by the U.S. Department of Homeland Security and the Social Security Administration.

Rockerbox Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Rockerbox DE&I Review
4.3 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Rockerbox
Rockerbox CEO photo
Ron Jacobson
Approve of CEO

Average salary estimate

$82500 / YEARLY (est.)
min
max
$75000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Professional Services Analyst, Rockerbox

Are you ready to embark on an exciting career journey with Rockerbox as a Professional Services Analyst? In this role, you'll dive deep into the world of marketing performance and contribute meaningfully to how businesses make data-driven decisions. Your daily tasks will vary but will include designing structured marketing tests, pulling and cleaning data, and employing your coding skills in SQL, Python, or R to analyze results that inform our clients. You will have a front-row seat to the analytical processes that drive marketing strategies, all while collaborating closely with our Head of Professional Services and an outstanding team. This position is excellent for someone early in their career who is eager to learn and become a strategic partner to marketers. You’ll be responsible for transforming complex datasets into actionable insights and visually compelling presentations, all while troubleshooting data issues and customizing analyses for unique client needs. Your problem-solving skills will be key in navigating challenges that arise, and you'll have the chance to grow your ownership of client relationships over time. If you're excited to make a tangible impact in the marketing world, Rockerbox is the perfect place for you.

Frequently Asked Questions (FAQs) for Professional Services Analyst Role at Rockerbox
What are the primary responsibilities of a Professional Services Analyst at Rockerbox?

As a Professional Services Analyst at Rockerbox, your primary responsibilities include designing, executing, and analyzing structured marketing tests for clients. You'll write SQL queries to extract and clean data, use Python or R for structuring experiments, and create visualizations and presentations to effectively communicate your findings. This hands-on and client-facing role demands strong analytical skills and a collaborative mindset.

Join Rise to see the full answer
What qualifications are necessary to apply for the Professional Services Analyst position at Rockerbox?

To apply for the Professional Services Analyst position at Rockerbox, candidates should possess experience in writing SQL in real-world settings, proficiency in Python and/or R, and familiarity with BI tools such as Looker or Tableau. Strong attention to detail and excellent communication skills are essential for presenting your analyses effectively, making these key qualifications for the role.

Join Rise to see the full answer
What kind of training does Rockerbox provide for Professional Services Analysts?

Rockerbox offers a $1000 annual training stipend for Professional Services Analysts, enabling you to enhance your skills and knowledge in the field. This investment in professional development reflects Rockerbox's commitment to helping employees grow and succeed in their careers.

Join Rise to see the full answer
Is the Professional Services Analyst role at Rockerbox remote?

Yes, the Professional Services Analyst position at Rockerbox is remote-first, allowing you to work from anywhere in the United States. This flexible working environment supports a healthy work-life balance and accommodates diverse lifestyles and commitments.

Join Rise to see the full answer
What additional benefits do Professional Services Analysts receive at Rockerbox?

In addition to a competitive salary ranging from $75,000 to $90,000, Professional Services Analysts at Rockerbox enjoy a comprehensive benefits package that includes health, vision, and dental insurance, unlimited PTO, 10 paid holidays, and generous parental leave. The company also organizes annual get-togethers, fostering teamwork and camaraderie among remote employees.

Join Rise to see the full answer
Common Interview Questions for Professional Services Analyst
Can you explain your experience with SQL and how it will help you in the Professional Services Analyst role?

In an interview, emphasize your hands-on experience with SQL, detailing specific projects or tasks where you've utilized SQL queries to extract and clean data. Provide examples of how your analytical skills have led to valuable insights, illustrating your problem-solving abilities in action.

Join Rise to see the full answer
Describe a time when you used data to solve a problem for a client.

When asked this question, share a specific example highlighting the challenge faced, the data you analyzed, and the resulting recommendations you made. This demonstrates your analytical skills and ability to translate data into actionable client solutions.

Join Rise to see the full answer
How comfortable are you using Python or R for data analysis?

Express your level of comfort and familiarity with Python or R in your response. Provide instances where you've used these programming languages to structure experiments or analyze datasets, showcasing your technical proficiency and adaptability in software.

Join Rise to see the full answer
What strategies do you use to effectively communicate analytical results to clients?

Discuss your ability to create clear and concise presentations tailored to the audience. Mention how you visualize data effectively and double-check your findings to ensure you convey complex information understandably, helping clients make informed decisions.

Join Rise to see the full answer
Tell me about your experience with BI tools like Tableau or Looker.

Highlight specific projects where you've utilized BI tools to create visualizations or dashboards. Explain how these tools assisted you in uncovering insights from raw data and how they contributed to your clients' understanding of their marketing performance.

Join Rise to see the full answer
How do you handle incomplete or inconsistent datasets?

In your answer, provide a clear process for addressing incomplete or inconsistent datasets, such as cross-referencing data sources, utilizing cleaning techniques, or identifying patterns. This shows your analytical problem-solving skills and attention to detail.

Join Rise to see the full answer
What motivates you to work in data analysis and marketing?

Discuss your passion for data analysis and its impact on marketing strategies. Share personal experiences or examples that explain how working with data to drive business decisions excites you, and emphasize your desire to continuously learn and grow in this field.

Join Rise to see the full answer
How do you approach analyzing structured tests and interpreting results for clients?

Share your process for setting up structured tests and analyzing the outcomes, including setting clear objectives, monitoring progress, and interpreting the results in the context of client goals. This illustrates your analytical approach and attention to detail.

Join Rise to see the full answer
What steps would you take to troubleshoot a data issue encountered during analysis?

Outline a systematic approach to troubleshooting data issues, such as identifying variables that may be causing discrepancies, exploring the data pipeline, and collaboratively seeking input from team members. This demonstrates your methodical problem-solving skills.

Join Rise to see the full answer
How do you keep current with trends in data analysis and marketing?

Express your commitment to lifelong learning by mentioning resources you utilize, such as relevant blogs, webinars, or online courses. This showcases your proactive nature and determination to stay informed about industry trends, which can benefit Rockerbox.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 20 hours ago

Peraton is looking for a skilled Contracts Administration, Advisor to join their dynamic team and manage a diverse portfolio of contracts.

Photo of the Rise User
Woongjin, Inc Hybrid Ridgefield Park, New Jersey, United States
Posted 9 days ago

Join WOONGJIN, Inc. as an SAP LE Consultant, leveraging your expertise to optimize SAP Logistics processes for Samsung Electronics in North America.

Photo of the Rise User

Join AbbVie as an MSL in Rheumatology, where you'll leverage your scientific expertise to build relationships and drive impactful healthcare initiatives in New York.

Photo of the Rise User
Bosch Group Remote Jutrzenki 105, 02-231 Warszawa, Poland
Posted 10 days ago

Join Bosch as a Solace Consultant and leverage your expertise in messaging architecture to collaborate on innovative projects in a flexible, hybrid work environment.

Photo of the Rise User
CVS Health Hybrid East Lansing-3100 West Road
Posted 11 days ago

CVS Health is looking for a Senior Eligibility Consultant to streamline policy data management while fostering team collaboration and client relations.

Photo of the Rise User

Join Assystem as a Nuclear Safety Case & Emergency Preparedness Consultant, where your expertise will aid in advancing nuclear safety and risk management solutions.

Join ValGenesis as a Director of Delivery and spearhead customer-centric projects across Europe in the life sciences sector.

Photo of the Rise User
Devoteam Remote Culliganlaan, 1831 Machelen, België
Posted 7 days ago

Become an integral part of Devoteam as a Google Cloud Project Manager, delivering innovative solutions that drive digital transformation.

MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 18, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, North Canton just viewed NodeJs developer at BlackStone eIT
Photo of the Rise User
Someone from OH, North Canton just viewed Software Development Engineer - Recent Grads Welcome at Sonos
Photo of the Rise User
Someone from OH, Dayton just viewed Data Entry and Word Processing at MoxieIT
Photo of the Rise User
Someone from OH, Dayton just viewed Content Developer - Intern at Big Ideas Learning
Photo of the Rise User
Someone from OH, Pickerington just viewed Salesforce Lead at Bounteous
Photo of the Rise User
Someone from OH, Pickerington just viewed Industry Lead - High Tech (Salesforce) at Thunder
D
Someone from OH, Akron just viewed Junior Motion Designer at DEPT®
R
Someone from OH, Akron just viewed 2D Graphic and Motion Designer at Ruby Labs
Photo of the Rise User
Someone from OH, Columbus just viewed Customer Success Manager, US SLED at Dataminr
Photo of the Rise User
Someone from OH, Greenville just viewed Systems Engineer (Linux & Shell or Python scripting) at Visa
Photo of the Rise User
Someone from OH, Greenville just viewed Help Desk Technician - Youngstown at R.I.T.A.
Photo of the Rise User
Someone from OH, Mount Orab just viewed Backend Developer at G2i Inc.
Photo of the Rise User
Someone from OH, Cincinnati just viewed Product Marketing Manager at Cast & Crew
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Manager at Cast & Crew
o
Someone from OH, Cincinnati just viewed Administrative Assistant at osu
A
Someone from OH, Cincinnati just viewed Data Entry Clerk at Alphabe Insight Inc