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Founding Software Engineer

Rockstar is recruiting for a groundbreaking AI startup revolutionizing the phone sales industry with cutting-edge technology.

Our client has developed an AI phone agent that excels in conducting open-ended sales conversations, offering better conversion rates than many human call center agents. Their architecture stands out by making it remarkably simple to sculpt and adjust agent responses to critical moments in conversations. The result? A polished, interactive experience that is reshaping phone sales.

This fast-growing company is backed by experienced founders, including a Y Combinator alum and an ex-Google tech lead and NLP researcher. With a focus on innovation, scalability, and creating a fun, rewarding workplace, this is a chance to work at the forefront of applied AI.

What is the role?

This is a high-growth, hands-on technical leadership role. The successful candidate will collaborate closely with the founders to continuously re-think and re-design the company’s backend services, enabling the platform to scale to millions of daily phone calls. They will also lead technical projects, contribute to hiring, and mentor junior engineers.

Why join this team?

  • The technology is revolutionary.
    The role involves solving challenging problems in applied AI with low-latency requirements for real-time speech, ensuring the stack operates at lightning speed. Creating interactive, lifelike agents offers a unique and rewarding technical challenge.
  • Impact on a massive market.
    Approximately 2% of the U.S. workforce is in phone sales (~$250B in salaries), and this industry is poised for transformation through this technology. With strong product-market fit and partnerships with major players, the potential for growth is immense.
  • Learn from experienced leaders.
    Collaborate with founders who prioritize building a fun, high-impact company. Work alongside a repeat founder and Y Combinator alum, as well as a former Google tech lead with NLP expertise.

Responsibilities:

  • Design and build scalable backend infrastructure to support real-time communication.
  • Create and maintain public APIs for use by partners.
  • Develop integrations with third-party software such as CRMs, calendars, and custom APIs.
  • Collaborate with backend engineers to enhance the real-time communication platform.
  • Lead and mentor a team of junior engineers.
  • Partner with the DevOps team to identify optimal deployment and scaling strategies.
  • Support frontend engineers in building user-facing web applications.
  • Work with machine learning engineers to integrate proprietary AI features.

Qualifications:

  • 8–10 years of experience in backend system design.
  • Expertise in building high-QPS public APIs.
  • Experience at growth-stage startups (Seed+ or Series A+).
  • Mastery of either Go or Python.
  • Exceptional technical communication skills.

This is a rare opportunity to work on technology that is shaping the future of phone sales while being part of a fun, innovative team.

What You Should Know About Founding Software Engineer, Rockstar

Rockstar is excited to share an incredible opportunity for a Founding Software Engineer to join a groundbreaking AI startup that's revolutionizing the phone sales industry. Imagine being part of a team that's developed an AI phone agent capable of conducting complex, open-ended sales conversations—outperforming many human call center agents with impressive conversion rates! This innovative company, backed by savvy founders including a Y Combinator alum and an ex-Google tech lead, has created a platform that makes it easy to sculpt and adjust agent responses in real-time, delivering an interactive experience that is transforming the sales landscape. In this high-growth role, you’ll work closely with the founders to redesign and enhance the company’s backend services. Your expertise will enable the platform to handle millions of phone calls daily, making a real dent in a market worth approximately $250 billion in salaries. This isn’t just a job; it’s an opportunity to tackle challenging problems in applied AI, lead technical projects, and mentor junior engineers while creating scalable infrastructure and public APIs. Are you ready to make an impact in a fun, rewarding workplace? Join this cutting-edge team and be at the forefront of applied AI, reshaping the future of phone sales!

Frequently Asked Questions (FAQs) for Founding Software Engineer Role at Rockstar
What responsibilities does a Founding Software Engineer at this AI startup have?

As a Founding Software Engineer at this innovative AI startup, you will design and build scalable backend infrastructure capable of supporting real-time communication for millions of phone calls. Your role includes creating and maintaining public APIs for partners, developing integrations with third-party software like CRMs, and collaborating with backend engineers to enhance the real-time platform. You'll also lead and mentor junior engineers and work closely with the DevOps team to optimize deployment and scaling strategies.

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What qualifications are needed for the Founding Software Engineer position at this AI phone sales company?

To be considered for the Founding Software Engineer role at this AI phone sales company, candidates should possess 8–10 years of experience in backend system design, with a focus on developing high-QPS public APIs. Experience working at growth-stage startups (Seed+ or Series A+) is essential, along with mastery in either Go or Python. Exceptional technical communication skills are also necessary to succeed in this collaborative environment.

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What is the impact of the Founding Software Engineer role on the phone sales market?

The impact of the Founding Software Engineer role on the phone sales market is significant, given the potential of this AI technology to transform an industry that employs about 2% of the U.S. workforce. With around $250 billion spent on salaries in this sector, this role allows you to directly contribute to efficient and effective sales practices, potentially reshaping how businesses engage with customers over the phone.

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How can a Founding Software Engineer contribute to the company's growth?

As a Founding Software Engineer, your contributions can be pivotal to the company’s growth by designing robust backend systems that support high volumes of calls and enhancing the overall efficiency of sales processes. Your leadership in technical projects and mentorship of junior engineers will also foster a high-performing engineering culture, driving the company towards its goals and helping establish a significant market presence.

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What are the opportunities for learning and growth as a Founding Software Engineer at this startup?

Working as a Founding Software Engineer at this startup presents exceptional learning and growth opportunities. You will collaborate directly with experienced founders who emphasize building an innovative and impactful company culture. Additionally, you’ll face unique technical challenges in applied AI, allowing you to broaden your skills and experience while contributing to pioneering advancements in the phone sales domain.

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Common Interview Questions for Founding Software Engineer
Can you describe your experience with backend system design?

When answering this question, highlight specific projects where you designed scalable systems. Discuss the technologies involved, the challenges you faced, and how you overcame them. Being clear and detailed will reflect your technical acumen and ability to handle complex systems.

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What strategies would you use to ensure API scalability?

Discuss specific strategies you’ve employed in the past, such as implementing load balancing, optimizing database queries, or using caching mechanisms. Show your understanding of high-QPS systems and how to make APIs responsive under load.

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How do you approach mentoring junior engineers?

Share your mentoring philosophy and methods, such as hands-on guidance, pair programming, or conducting regular check-ins. Mention the importance of fostering a growth mindset and how your contributions have helped junior engineers succeed in previous roles.

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What is your experience with integrations involving third-party software?

Talk about specific integrations you’ve worked on, the platforms you worked with (like CRMs), and any challenges you faced. Highlight your problem-solving skills and ability to work collaboratively across teams.

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How do you ensure high performance in real-time communication systems?

Discuss your experience with optimizing system performance through techniques such as efficient data handling, reduced latency, and thorough testing. Emphasize your understanding of real-time requirements and examples you've encountered.

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Can you provide an example of a challenging technical problem you solved?

Select a specific challenge you've encountered in the past, describe the context, the solution you implemented, and the outcome. This approach illustrates your problem-solving skills and technical depth effectively.

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How familiar are you with machine learning integrations?

If applicable, talk about previous projects where you've worked alongside machine learning engineers. Highlight how you facilitated integration with AI functionalities and the impact it had on the project’s success.

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What coding languages are you most comfortable with, and why?

Identify the programming languages you're proficient in, like Go or Python, and discuss your preferred language's features that align with the startup's needs. Explain how these languages enable you to create efficient systems and meet project requirements.

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How do you handle tight deadlines in a startup environment?

Describe your time management techniques and how you prioritize tasks when facing tight deadlines. Discuss any examples of how you successfully delivered projects on time while maintaining quality standards.

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What excites you about joining a startup in the AI space?

Share your passion for innovative technology and how the potential to revolutionize industries through applied AI drives your motivation. Mention specific aspects of the company or project that resonate with you, showcasing your genuine interest in the role.

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Rockstar games was founded in 1998. This company manufactures complex living world games such as grand theft auto. Their headquarters are located in New York City, New York.

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Full-time, remote
DATE POSTED
December 5, 2024

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