Job details

Director, Workforce Compliance

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the role

The Roku Workforce Compliance team is an enterprise function, tasked with optimizing the Contingent Worker program and employee background checks and providing thought leadership on People compliance. We are excited to grow our team by adding our first Director.

As Director, Workforce Compliance, you will play a pivotal role in maintaining and enhancing Roku’s commitment to compliance. This global role provides crucial leadership to the Contingent Worker program, background check processes, and people compliance initiatives at Roku. Responsibilities include managing the Workforce Compliance team, elevating the global contingent worker program that is vital to Roku’s continued growth and success, leading or participating in audits, and enhancing the use of Workforce Compliance service desk tickets and Workday processes. The Director, Workforce Compliance will collaborate cross-functionally with People, Recruiting, Legal and Workplace Experience teams, business managers, vendors and other stakeholders. You will have a passion for strategizing, creative problem solving, prioritizing, dealing with ambiguity, and resolving ad hoc requests. The role requires an entrepreneurial mindset that enables you to work independently. Work in a hybrid fashion, in the office 3 days a week required.

For California Only - The estimated annual salary for this position is between $218,000 and $222,600 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

Effectively manage the Workforce Compliance team to drive value and efficiency
Strategically develop, enhance and advance the maturity of the global Contingent Worker program that allows the business to efficiently address changing needs, including training and support, system optimization and operations, reporting and analytics, RFPs and continuous process improvement
Demonstrate a deep understanding of contingent workforce model best practices; identify consolidation opportunities of suppliers and operations.
Partner with business leaders, cross-functional partners and supplier partners to evaluate industry/business trends for potential impact on the Contingent Worker program, identify key business opportunities and potential threats, implement strategies to address these issues
Oversee analysis of qualitative and quantitative supplier characteristics, including supplier capabilities, supplier goals and objectives, risk profile, and supplier's financial position for requisite categories
Streamline the candidate background check processes and procedures and manage background check adjudications
Develop strategies, processes and procedures to efficiently handle and resolve Workforce Compliance tickets within the Roku Service Desk
Expand the use of Workday for Workforce Compliance tasks
Collaborate with cross-functional teams to increase the accuracy of documentation required for Workforce Compliance initiatives
Design and execute detailed audits to assess and enhance compliance with organizational policies and applicable law
Analyze trends, develop reports and implement process improvements, and periodically report to company leaders
Design, develop, and deliver compliance, contingent worker program and background check related trainings
Draft and advise on company policies and processes consistent with changes in laws and regulations and best practices

We’re excited if you have

Bachelor’s Degree or equivalent in education and experience
10+ years of progressive responsibilities in HR/People, Contingent Worker programs or Legal positions, particularly focused on contingent workers, workforce compliance and backgrounds checks
Global work experience and expertise
Mastery of contingent workforce management, background checks procedures and adjudication, and employment law basics
Experience building and/or growing a contingent worker program and/or workforce compliance function and managing a team
Experience in reviewing contracts supporting Contingent Worker programs
Familiarity with and management of ticketing systems, service desk operations, and Workday
Ability to thrive in a fast-paced environment, utilizing effective organizational skills to prioritize and manage deadlines for multiple simultaneous projects for multiple stakeholders
Excellent interpersonal and communication skills (written and oral), and the ability to build trust and influence at all levels of an organization
Presentation and training design and facilitation experience
Comfortable working in ambiguous business situations and advising accordingly
Exceptional program management skills, strategic minded, analytical, problem-solving
Excellent follow-through skills and the ability to anticipate and address business needs proactively
Strong work ethic, self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies

#LI-RR1

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

By Roku

Roku is a leading global tech company founded by Anthony Wood in 2002 that specializes in distributing streaming services via Roku-branded players and smart TVs. Roku tops US streaming TV distribution, reaching about 120 million people as of 2024.

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