UX Product Designer, Web

Teamwork makes the stream work.Roku is changing how the world watches TVRoku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.About the teamOur talented and diverse UX team delights users one design at a time, while building and enhancing a UX culture within Roku that nurtures our ongoing enrichment and elevates the UX maturity across the company and the industry.About the roleWe’re looking for a UX Designer to help craft the experience for Roku’s web properties. In this role, you will help create or evolve experiences for a variety of different user & business needs. You will partner with our stellar user researchers and help mold the research plans to give us the most salient information for the next round of design decisions.Outstanding user experiences come from people who have the vision to see the big picture while maintaining an incredible attention to detail. In this role, you will partner with product managers, work closely with engineering teams and internalize business goals – melding them together to design and deliver great products.What you’ll be doing• Design innovative, intuitive solutions for new features and enhancements across a variety of Roku websites• Gather requirements and create user-centered experience flows, including the cross-pollination of ideas with different teams within Roku• Work closely with product managers and business stakeholders to identify the problems, business goals, and user outcomes that your designs will address• Utilize user journeys to help guide and frame your design approaches• Collaborate closely with the development team throughout the lifecycle of the product/feature• Partner with user researchers to determine and execute the ideal research methodology to evaluate your designs• Plan and execute presentations to UX management, stakeholders & executive leadership• Own your designs and communicate effectively, articulating your design decisions to colleagues from diverse disciplines• Give and receive feedback in regular design critiques with your peersWe’re excited if you have• 3+ years’ experience in UX and the ability to work independently with a product team• Experience designing for desktop & mobile web consumer experiences. Even better if you’ve worked on customer support products/features• Knowledge & comfort in designing for/within the latest web standards• Have shipped multiple products/features, and can discuss your specific contributions in a compelling way• Portfolio highlighting projects demonstrating user-centered design solutions with measurable outcomes (include online portfolio link with resume)• Ability to thrive in an ambiguous environment, and to embrace opportunities to rapidly iterate on designs• A passion for innovation and problem solving• Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs• Endless empathy for the user• Proficiency in UX Design tools such as Figma (or similar) to create user interfaces• Degree in Design, Computer Science, Human-Computer Interaction, or a related field. Master’s degree preferred#LI-SB5BenefitsRoku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.The Roku CultureRoku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.