VP of Enterprise Systems & IT

To be considered for the VP of Enterprise Systems & IT at ROLLER, candidates should have 5+ years of experience owning and operating Salesforce and NetSuite, particularly in SaaS or high-growth companies. Familiarity with subscription billing, revenue recognition, and data warehousing is also crucial. A strong background in internal IT operations, including security protocols and system architecture, will set you apart. Skills in automation and cross-functional collaboration are essential for making impactful improvements.

As the VP of Enterprise Systems & IT at ROLLER, your key responsibilities include overseeing the enterprise systems strategy, managing critical core systems, and leading day-to-day IT operations. You will ensure the integrity of data across teams, automate manual processes, and facilitate cross-functional project execution. Your goal will be to enhance operational efficiency, support a data-informed culture, and enable teams with the right tools and systems.

At ROLLER, we are committed to fostering professional growth for our employees. As the VP of Enterprise Systems & IT, you will have access to an individual learning and development budget, along with genuine career growth opportunities as the company continues to expand. Additionally, you’ll be part of a vibrant team culture that encourages innovation and collaboration, ensuring that your contributions are both recognized and rewarded.

ROCKER has cultivated a welcoming and energetic company culture focused on teamwork and innovation. As the VP of Enterprise Systems & IT, you’ll join a passionate team that values not only high-performance but also work-life balance. With initiatives like the 'Vibe Tribe', and regular social activities, you will find yourself in an environment that promotes both personal well-being and professional excellence.

The ideal candidate for the VP of Enterprise Systems & IT at ROLLER should possess proficiency in various tools and platforms such as Salesforce, NetSuite, Chargebee, and data analytics tools like BigQuery and Looker. Familiarity with productivity tools like Google Workspace, Slack, and Atlassian suite is also important for supporting internal teams effectively.

Highlight your hands-on experience with Salesforce, discussing specific instances where you've leveraged its capabilities to improve processes or gain insights. It’s best to showcase measurable outcomes gained from your efforts.

Discuss your framework for prioritization, focusing on how you balance urgent needs against strategic improvements. Mention tools or methods you use to track and evaluate tasks effectively.

Emphasize your understanding of data governance principles. Provide examples of strategies you've implemented to ensure data quality and integrity, and how these strategies contributed to informed decision-making.

Share your systematic approach to identifying bottlenecks and inefficiencies. Highlight past successes in implementing automation and the technologies or platforms you utilized.

Outline your experience working with diverse teams to achieve common goals. Discuss how you facilitate communication across teams and resolve conflicts to maintain project momentum.

Explain the steps you take to safeguard data and IT systems, particularly focusing on identity access management, compliance with regulations, and minimizing vulnerabilities through security protocols.

Provide a detailed scenario where you managed an IT project effectively. Focus on your role in gathering requirements, managing timelines, and ensuring accountability while achieving desired results.

Talk about specific tools you've used, such as Jira or Trello, and describe how they enhance team productivity and project tracking. Relate this back to the management style you prefer.

Discuss the methods you use to keep your industry knowledge fresh, such as attending conferences, participating in webinars, or engaging with professional networks and platforms.

Outline your approach to onboarding, emphasizing communication, training, and resources provided to users. Mention the importance of feedback loops for continuous improvement to enhance the onboarding experience.