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Room Service Order Taker

Our Brand Promise:
At Four Seasons, Life is richer when we truly connect to the people and world around us.

Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.

Our Promise to you:

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.

What makes us unique:
In the heart of Beverly Hills & West Hollywood this award winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.

What we expect:

Job duties include but are not limited to:

  • Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards.
  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order.
  • Coordinate amenity delivery by ensuring that all requests are received, filled, ordered from kitchen and delivered in a prompt and accurate.

Ideal candidate will have:

  • Minimum one year food service or related work
  • Ability to communicate professional and accurately via telephone.
  • This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

We Offer:

  • Hourly: $20.40 - $24.00
  • Medical/Dental/Vision Insurance
  • 401K Retirement savings plan
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary Room nights and discounted rates
  • Free on-site parking
  • Training programs, tuition reimbursement
  • Growth & Development opportunities

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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CEO of Four Seasons
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Alejandro Reynal
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Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, an...

29 jobs
FUNDING
TEAM SIZE
DATE POSTED
July 20, 2023

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